After-Sales Service; Warranty - Waterman Skimmy 2 Bedienungsanleitung

Owner's Manual Skimmy 2
UK

After-sales service

Dear customer,
Thank you very much for purchasing one of our products.
Our products are subject to a strict final quality control.
Nevertheless, it cannot be ruled out that malfunctions or
faults may occur. Should the product you have purchased
unexpectedly fail to operate perfectly or otherwise prove
defective, please consult our after-sales service directly.
Our after-sales service will naturally also remain at your
disposal even after expiry of the warranty period.

Warranty

Please note the following in asserting warranty claims:
• We offer a warranty for a period of 2 years from
purchase of the product. During this period, we vouch
that the article supplied by us is free from manufactu-
ring and/or material defects.
• Our obligation under the warranty does not cover
defects, faults or damage arising from improper or
violent use by the customer or third persons not be-
longing to our sphere or responsibility.
• The same shall apply in cases of failure to follow
the operating or maintenance instructions, in cases
of overstressing or other interventions to the goods
supplied and likewise if modifications have been made
to articles supplied by us, parts have been replaced or
consumables that do not meet the original specifica-
tions have been used for these goods.
• Claims on the part of the customer for damages, e.g.
owing to non-performance, culpability at conclusion of
contract, infringement of subsidiary undertakings, for
consequential damages caused by defect, as a result
of tortuous act and other legal grounds are exclu-
ded. This shall not apply to liability resulting from the
absence of an assured feature, owing to deliberate
action or gross negligence.
In particular, no compensation will be made for water
and chemicals requiring drainage owing to lack of
watertightness of a pool.
We kindly request your understanding that strict observan-
ce of the respective assembly instructions and installation
instructions is the prerequisite for granting of a warranty
claim.
Waterman Kundendienst
Bahnhofstr. 68
73240 Wendlingen
GERMANY
Tel.: + 49 (0) 7024/4048-666
Fax: + 49 (0) 7024/4048-667
E-Mail: service@waterman-pool.com
The warranty claim covers in detail:
Pumps/filtration systems:
malfunctions not arising from improper handling.
Miscellaneous:
malfunctions not arising from improper handling.
Please complete the following „Notification of Comp-
laint" in full and send it. You can also fill in the form direct-
ly on the Internet on the web pages www.summer-fun.org
or www.waterman-pool.com.
Should you wish to assert a warranty claim, we also requi-
re a copy of the till receipt for after-sales service.
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