Troubleshooting
Observation
No sound
Cannot preset
stations
FM: Static sound
DAB: Burbling/
intermittent cut-out
Cannot locate DAB/
DAB+ mode
Desired station not
found
Display shows
"No Service"
Display is blank
Time and Date not
setting automatically
20
Potential Cause/Solution
The station is not tuned in properly. Please perform a
rescan for available stations or manually scroll through
available stations.
Ensure that you are pressing and holding down the
Preset button for 2-3 seconds to open Preset Store
settings. Only press, do not hold down, to open Preset
Recall.
Signal reception is low. Adjust the aerial or move the unit
to a stronger signal location. Rescan.
Rescan stations and/or a factory reset.
FM mode is indicated by "FM" and the station frequency.
DAB mode does not display "DAB" on the screen. Instead,
the first available DAB station name will display.
Weak signal. Use the manual tune function and try to
rescan in a different area.
There is no DAB coverage in your area, or poor reception.
Adjust the position of the aerial, or move the unit to a
stronger signal location.
This may occur if the broadcaster changes the label of a
service or removes a label while tuned. The radio will try
to retune or perform a scan.
For the time and date to set automatically you need
to turn on the system and switch to DAB radio and let
this scan. Then press the 'Power Mode' button and the
will go into standby. The date and clock will update
automatically.
Alternatively, you can set these in radio settings.