REJS FUTURO WP-H01 Benutzerhandbuch Seite 10

Error codes sheet for: WP-CB01-001
*Reset procedure:
Press and hold «↓» until the frame has reached the lowest position.
Then press and hold «↓» for 5 seconds until you hear a beep.
Error Cause of error
code
HOT Excessive use (the
frame has been
actively used for two
minutes)
E05 1. Anti-collision
protection
2. Upward current
blockage
3. Down current
blockage in case of
resistance
E11 Motor cable 1 is not
connected
E14 Motor 1 is not
functioning
E18 Motor 1 is over-
loaded
E21 Motor cable 2 is not
connect
E24 Motor 2 is not
functioning
E28 Motor 2 is over-
loaded
E08 The two columns
are unbalanced
AST Reset not comple-
tely finished.
- The frame does not
work at all and the
handset does not
show anything.
Display error on handset
The frame stops immediately and the
handset indicates HOT.
Display shows E05, frame rebound
50 mm.
Display shows E05, frame rebound
50 mm.
Display shows E05, frame rebound
50 mm.
Display shows E11
Display show E14
Display shows E18
Display shows E21
Display show E24
Display shows E28
Display shows E08
Display shows AST
No notification on display
Solution
Unplug the power supply, release the remaining power of the
control box and plug it in again. Then wait for 20 minutes.
1) Check whether the control box is installed horizontally at the
bottom of the table top.
2) Check that the screws are fastened. The control box may not
move.
3) Please remove the obstacle.4) In the manual you can see how
to adjust the anti-collision sensitivity. Try to lower the sensitivity.
Paragraph S2 explains how to do this.
1) Make sure that the control box is mounted horizontally at the
bottom of the table top. The falling state triggers the E05.
2) In the manual you can see how to adjust the upward anti-colli-
sion sensitivity. This is mentioned in the manual under paragraph
S3.
1) Make sure that the control box is mounted horizontally at the
bottom of the table top. The falling state triggers the E05.
2) In the manual you can see how to adjust the downward anti-
collision sensitivity. This is mentioned in the manual under S4.
1) Check whether the motor cable and control box interface are
well connected.
2) Check whether there is obvious damage to the motor cable or
check if the cable is broken.
3) If the above does not solve the problem, replace motor 1.
1) Check that the cables in the motor housing are properly
connected. If not, connect the cables correctly and try to operate
the desk.
2) if the above does not solve the problem, replace motor 1.
1) Reduce the load.
1) Check whether the motor cable and control box interface are
well connected.
2) Check whether there is obvious damage to the motor cable or
check if the cable is broken.
3) If the above does not solve the problem, replace motor 2.
1) Check that the cables in the motor housing are properly
connected. If not, connect the cables correctly and try to operate
the desk.
2) if the above does not solve the problem, replace motor 2.
1) Reduce the load.
1) Perform reset* and operate the desk.
1) Perform reset* and operate the desk.
Make sure that the power plug is correctly connected to the
socket.