Help In Case Of Faults; Warranty - T.I.P. SWEEP 2000 Original-Gebrauchsanweisung

6.2.

Help in case of faults

Fault
1. The pool vacuum cleaner
does not absorb the dirt.
2. Dirt comes out of the filter.
3. The vacuum cleaner cannot
be charged.
6.3. Storage
•
The battery discharges itself during storage. The battery, charged to approximately 30 - 50% of its
capacity, must be stored at room temperature.
•
ATTENTION! Higher temperatures during storage may reduce the battery life.
•
The battery must be charged at least once every three months when it is not in use.
•
Disconnect the device from the power source during storage.
•
Drain all water from the device before storage.
•
Store the device in a dry and frost-proof place.

7. Warranty

The present device was manufactured and inspected according to the latest methods. The seller warrants for
faultless material and workmanship in accordance with the legal regulations of the country in which the device
was purchased. The warranty period begins with the day of the purchase and is subject to the provisions below:
Within the period of warranty, all defects which are to be attributable to defective materials or manufacturing will
be eliminated free of charge. Any complaints are to be reported immediately upon their detection.
The warranty claim becomes void in the case of interventions undertaken by the purchaser or by third parties.
Damage resulting from improper handling or operation, incorrect setting-up or storage, inappropriate connection
or installation or Acts of God or other external influences are excluded from warranty.
Parts being subject to wear and tear, such as the pump wheel (impeller), mechanical shaft seals, membranes and
pressure switch are excluded from warranty.
All parts were manufactured using maximum care and high-quality materials and are designed for a long lifecycle.
It should be understood, however, that the wear and tear depends on the kind of use, the intensity of use and the
internals of maintenance. Complying with the installation and maintenance information contained in the present
operating instructions will therefore considerably contribute to a long lifecycle of these wearing parts.
In case of complaints, we reserve the option of repairing or replacing the defective parts or replace the entire
device. Replaced parts will pass into our property.
Claims for liquidated damages are excluded unless they are caused by wilful acts or negligence on the side of the
manufacturer.
The warranty does not provide for any claims beyond those referred to above. The warranty claim has to be
evidenced by the purchaser in the form of the submission of the sales receipt. The present warranty commitment
is valid in the country in which the device was purchased.
Please note:
1. Should your device fail to function properly, please verify first whether an operating error or another cause is
present which cannot be attributed to a defect of the device.
2. In case you have to take or send in your defective device for repair, please be sure to enclose the following
documents:
− Sales receipt (sales slip).
− A description of the occurring defect (a description as accurate as possible will expedite the repair work).
3. In case you have to take or send in your defective device for repair, please remove any attached parts which
do not belong to the original condition of the device. If any attached parts of this kind should be missing upon
the return of the device, we shall not be liable for them.
Possible cause
1. The battery is flat.
2. Impeller is blocked.
3. Impeller is damaged.
4. Filter is full.
1. The check valve is damaged.
2. The filter is damaged.
1. The battery is damaged.
2. USB cable is damaged.
3. The USB charger (not included in
scope of delivery) is damaged.
1. Recharge the battery.
2. Switch off the vacuum cleaner and carry out a
visual inspection. In the event of a blockage,
rectify the cause.
3. Contact the customer service department.
4. Clean the filter.
1. Replace it with a new check valve.
2. Replace it with a new filter.
1. Contact the customer service department.
2. Replace it with a new USB cable.
3. Replace it with a new USB charger.
5
Remedy
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