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Common Fault Treatment:
The following tips will help you detect and solve common faults and errors.
If the problem you met is not listed below, please contact your supplier. Only the
manufacturer and other professionals are capable to investigate and correct such
faults and errors
.
Problem Description
No response while long pressing
after connecting with a power supply
No response while pressing
after connecting with a power supply
Rising in a low speed
Motor does not move as instructed
Only downward-movement is working
Downward sliding
Frequent repositioning
Overheating
(Duty Cycle: max. 2 min. on, 18 min. off)
Not enough up & down height
Suggested Solution
1. Check the connection of all cables
2. Contact your supplier
1. Check the connection of all cables
2. Contact your supplier
1. Check if overloaded, max. loading: 70 kg
2. Contact your supplier
Contact your supplier
1. Reposition
2. Contact your supplier
1. Check if overloaded, max. loading: 70 kg
2. Contact your supplier
1. Chef if overloaded, max. loading: 70 kg
2. Contact your supplier
1.Restart after pausing for at least 18 mins.
(while connected with power supply)
2. Contact your supplier
1. Keep the buttons „M" + „3" pressed for at least 3
seconds. Once you hear two long beeps, the device
will be reset to factory settings
2. Contact your supplier
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