PROBLEM
The aroma diffuser does
not work.
The aroma diffuser is
on, but no fragrance is
being released.
WARRANTY STATEMENT
All electrical and electronic products commercialized by Prozis via
www.prozis.com are covered by the warranty applicable to the purchase and
sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis' warranty for
final consumers.
This warranty is valid exclusively for consumers who purchase the product for
non-professional purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and production
defects for a 2-year period, counting from the date of initial purchase by a
consumer and respective delivery, or for longer if legally established by the
applicable national law.
In the event that repair is required, this 2-year period is suspended during
repair time.
CAUSE
The USB cable is not
properly connected
to the device or is
unplugged from the
power source.
Poor cleaning.
7
SOLUTION
Carefully connect the
adapter to the device
and to the power
source.
Read the cleaning
instructions and remove
any dirt. If there is any
dust in the air inlet and
outlet, the essential
oil diffusion of the
essential oil may be
affected.
EN