TROUBLESHOOTING
Malfunction Description
No output when switched on
Vehicle failed to run when turning
the throttle grip after switched on
Battery charge failure
Dropping speed or range
Sudden stop during a ride
FAULT CODE LIST
Fault Code List
Fault code
200
•
Battery parameters error
202
•
Battery Manager communication
failure
203
Battery short circuit failure
•
204
•
Battery over discharge
Battery over-voltage
205
•
206
•
Charging over-current
207
•
Charging over-voltage
208
•
Charging temperature is too low
209
•
Charging temperature is too high
32
210
•
Discharge temperature is too low
211
•
Discharge temperature is too high
Controller verification failure
501
•
502
•
Controller communication failure
1. Dead battery
2. Battery not connected
3. Immobilizer failure
1. Battery voltage is low
2. The power off switch is enabled
when pulling the brake lever
3. The Parking Mode has not been
turned off yet
1. Not properly connected
2. Battery temperature is too high
or too low
1. Low battery level
2. Under-inflated tyres
3. Frequent braking and overloading
4. Battery aging or normal capacity
loss
5. Low battery capacity resulting
from low temperature
Dead battery
Identify the fault causes in reference to the APP fault codes.
Trouble description
Causes
Fault Code List
Fault code
200
•
Battery parameters error
202
•
Battery Manager communication
failure
203
•
Battery short circuit failure
204
Battery over discharge
•
205
•
Battery over-voltage
Charging over-current
206
•
207
•
Charging over-voltage
Fault Code List
208
•
Charging temperature is too low
209
•
Charging temperature is too high
Fault code
210
•
Discharge temperature is too low
200
•
Battery parameters error
211
•
Discharge temperature is too high
Battery Manager communication
202
•
failure
501
•
Controller verification failure
203
•
Battery short circuit failure
Controller communication failure
502
•
204
•
Battery over discharge
503
•
Controller output voltage too high
205
•
Battery over-voltage
504
•
Controller power supply voltage is
insufficient
206
•
Charging over-current
505
Motor failure
•
207
•
Charging over-voltage
506
•
Controller failure
208
•
Charging temperature is too low
Throttle failure
507
•
Charging temperature is too high
209
•
210
•
Discharge temperature is too low
211
•
Discharge temperature is too high
501
•
Controller verification failure
502
•
Controller communication failure
Troubleshooting
1. Charge the battery.
2. Check if it's properly connected.
3. Contact authorized dealers
1. Charge the battery.
2. Do not apply the brake lever
when turn the throttle grip.
3. Check "Start the Scooter" section.
Check if the side stand is lowered
to the ground.
1. Check whether the plug is loose-
ned.
2. Warm it up or cool down to norm-
al temperature.
1. Charge the battery and check if
the plug is properly plugged in and
whether the charger is damaged.
2. Check the tyre inflation every time.
3. Maintain good riding habits.
Trouble description
4. Replace the battery.
5. Normal situation.
Check the battery, charge or
change if necessary.
Trouble description