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68
11. WARRANTY
& LIABILITY
L I T E W E R K S G M B H
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1 1 | W A R R A N T Y & L I A B I L I T Y
1 Upon delivery the customer is obliged to imme-
diately verify whether the products have been
damaged during transport. In the event that any
such damage has arisen, the customer must no-
tify the LITEWERKS GmbH as soon as possible,
in any event no later than three (3) days of deliv-
ery, by means of accurate, written statement,
stating the damage and where possible a pho-
tograph (see contact below). Failure to inspect
the products and inform LITEWERKS within the
stated time or the use of the products at any
time shall be conclusive evidence that LITEW-
ERKS has satisfactorily tendered delivery.
2 In the event that the customer demonstrates
that any of the delivered products do not con-
form to the agreement, LITEWERKS (at its op-
tion, upon having received those products re-
turned by the customer) has the option to either
repair or replace such products by new prod-
ucts, or to refund the invoice value, exclusive of
any dispatch costs.
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1 1 | W A R R A N T Y & L I A B I L I T Y
3 LITEWERKS grants a 5 years limited warranty for
damages caused by manufacturing defects
starting at the time of delivery. Register online:
https://en.liteblox.de/gtc/warranty/
Damages caused by manufacturing defects do
not include damage resulting from (a) general
wear and tear, (b) short circuit, (c) overcharging,
(d) deep discharging, (e) overheating of LITEW-
ERKS products (f) installation of the LITEWERKS
product by persons unskilled to work with elec-
tro-technical devices or components, (g) any
other wrongful use contrary to the LITEWERKS's
user manual or the safety instruction, (h) any
use contrary to the product specifications of
that product; (i) any acts of force majeure.
4 The warranty period for parts of the product
which have been repaired or replaced under the
warranty, shall be twelve (12) months from the
date of repair or delivery of the replacement.
L I T E W E R K S G M B H
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5 Except as specified in §3 and §4 LITEWERKS
makes no warranty, whether express or implied,
including without limitation any implied war-
ranty of merchantability and fitness for a partic-
ular purpose or any warranty arising from any
course of dealing, course of performance or us-
age of trade and specifically disclaims any rep-
resentation or warranty that the product will
meet customer's requirements, perform any
specific function or achieve a desired result
other than expressly stated by LITEWERKS in
writing.
6 Any liability to the customer in any case ceases
to apply in the event that the customer fails to
notify LITEWERKS of the existence of the defect
within ten (10) days of having discovered the
defect, in writing, in order to enable LITEWERKS
to investigate the damage. Some of LITEW-
ERKS's products electronically store usage data,
including charging/discharging data, in order to
enable LITEWERKS to analyse such data
retroactively when investigating damage.
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