Warranty Card - UltraMedia MSat-65 Bedienungsanleitung

WARRANTY CARD

Dear Customer,
Thank you for choosing one of our products. Our products undergo precise quality control during
production.
Should one of our devices give you cause for complaint or you have questions about one of our
devices, please call our customer support.
We give a warranty of 24 months on this device from the date of purchase.
Outside of the warranty, we offer you a repair that is subject to a charge and a cost estimate.
Please contact our customer support before submitting.
Please understand that the warranty can only be taken into account for the devices that we
receive within the warranty period.
The warranty relates to material and production defects. Your device will be repaired or
replaced during the warranty period. A reimbursement of the purchase amount by the company
UltraMedia is unfortunately not possible. Damage caused by improper use, use by third-party
accessories, fall, dust, water damage and wear and tear (e.g. scratches, optical wear) caused by
the customer or external influences are excluded from the guarantee.
In order to assert the warranty claims, send the device with all accessories, a copy of the invoice
and the description of the error to the address below. Please do not forget to include your
complete address, a telephone number / email address in the event of any queries.
Shipping to us takes place at your own expense. Parcels that are not prepaid cannot be accepted
and are returned to the sender.
Please pack the device sufficiently for transport. The company UltraMedia assumes no liability
for damage caused during transport to us. After receiving your submission, we will process your
device as quickly as possible and send it back to you.
Please contact our customer support or your specialist dealer before sending in your device as
many problems can also be solved by telephone.
UltraMedia GmbH & Co. Handels KG
Friedrich-Penseler-Str. 28
D-21337 Lüneburg
http://www.ultramedia.de
MSat-65
service@ultramedia.de
Tel.: +49 / (0) 4131/9239-20
Mo.-Do.: 08:00-17:00
Fr.: 08:00-14:30