UPC Cablecom DigiCard Installation Seite 26

Manual DigiCard
How can I subscribe to additional channels?
You can compile your personal selection of channels online at
upc-cablecom.ch or by calling our customer service on 0800 66 0800.
I have several CI+ capable TV sets in my household. Can I use the
DigiCard on every machine?
This is possible in principle. Please note that for every newly connected
device, you must first run a channel search.
Do the Video on Demand and TV on Demand services also work with
the DigiCard?
No. Video on Demand and TV on Demand are only available with a
Mediabox from upc cablecom.
How does parental control work?
Parental control is managed directly via the TV set. Please read your TV
set user guide to implement the parental control function.
An error message appears on my television. What should I do?
Please make sure that the Smart Card is correctly inserted in the
DigiCard and that the DigiCard is securely fastened in the CI slot of
your TV set. If the error message is still displayed, please contact
upc cablecom customer service on 0800 66 88 66.
The error message "You do not have access to this channel" appears on
my television. What should I do?
You have probably not subscribed to this channel. Please contact
upc cablecom on 0800 66 0800 or visit our website at upc-cablecom.ch
to subscribe to the channel concerned. If this message is displayed for
a channel where you already have a subscription, please contact our
customer service on 0800 66 88 66.
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