Troubleshooting Support - Duravit DuraSystem Bedienungsanleitung

10. Troubleshooting support

NOTE
> Repairs may only be carried out by qualified electricians or engineers.
Problem
General function
No flush
No flush
Continuous flushing
32
Potential cause
Power supply unit is not
connected (mains opera-
tion)
Battery module is not
connected/incorrectly
connected or defective
(battery operation)
Battery is inserted incor-
rectly
Battery is discharged
No mains voltage
No water supply
Lifting mechanism is not
attached to the cistern
flush valve
Cistern flush valve does
not lift
Electronics are defective
Cistern flush valve remains
permanently at the top
Lifting mechanism is
inserted incorrectly
Solution
>
Check the connections
>
Check the connections
>
Check the voltage
>
Insert a new battery
>
Check the battery polarity
>
Insert a new battery
>
Check the voltage
>
Check the fuse
>
Check the shut-off devices
and open if necessary
>
Check the angle valve in
the concealed cistern and
open if necessary
>
Attach the lifting mecha-
nism
>
Check the lifting mecha-
nism moves easily
>
If necessary, replace the
electronics
>
Contact
help@duravit.com
>
Check the lifting mecha-
nism moves easily
>
If necessary, replace the
electronics
>
Check the lifting mecha-
nism
Sec-
tion
8.1
8.1
8.1