Warranty, Liability And Complaints - Hach HT 200 S Basis Bedienungsanleitung

Warranty, liability and complaints

The manufacturer warrants that the product supplied is free of material
and manufacturing defects and undertakes the obligation to repair or
replace any defective parts at zero cost.
The warranty period for instruments is 24 months. If a service contract is
taken out within 6 months of purchase, the warranty period is extended
to 60 months.
With the exclusion of further claims, the supplier is liable for defects
including the lack of assured properties as follows: All those parts that,
within the warranty period calculated from the day of the transfer of risk,
can be demonstrated to have become unusable or that can only be used
with significant limitations due to a situation present prior to the transfer
of risk, in particular due to incorrect design, poor materials or inadequate
finish will be improved or replaced, at the supplier's discretion. At the
discretion of the supplier, these deficiencies will be corrected or the
instrument replaced. The identification of such defects must be reported
to the supplier in writing as soon as possible, but no later than 7 days
after the discovery of the fault. If the customer fails to notify the supplier,
the product is considered approved despite the defect. Further liability
for any direct or indirect damages is not accepted.
If equipment-specific maintenance and servicing work defined by the
supplier is to be performed within the warranty period by the customer
(maintenance) or by the supplier (servicing) and these requirements are
not carried out, claims for damages are rendered void due to the failure
to comply with the requirements.
Any further claims, in particular claims for consequential damages,
cannot be made.
Consumables and damage caused by improper handling, unsafe
assembly or by incorrect use are excluded from this provision.
English 19