Troubleshooting; General - Samsung BRR13R121 Serie Bedienungsanleitung

Troubleshooting

Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.

General

Temperature
Symptom Possible causes
• Power cord is not plugged in
properly.
• Temperature control is not
set correctly.
Fridge/freezer does
not operate.
• Refrigerator is located near
Fridge/freezer
a heat source or direct
temperature is
sunlight.
warm.
• Not enough clearance
between refrigerator and
sides/rear.
Fridge/freezer is • Temperature control is not
over-cooling. set correctly.
• Refrigerator has heat-proof
Interior wall is hot.
piping in the interior wall.
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Solution
• Properly plug in the power
cord.
• Set the temperature lower.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Make sure to secure at least
15 mm of space from the
rear and side walls of the
cabinet.
• Set the temperature higher.
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.
Odors
Symptom Possible causes
• Spoiled food.
Refrigerator has
odors.
• Food with strong odors.
Frost
Symptom Possible causes
Frost on interior
• Door is not closed properly.
walls.
Condensation
Symptom Possible causes
• If door is left open, moisture
Condensation forms
enters the refrigerator.
on the interior
walls.
• Food with high moisture
content.
Solution
• Clean the refrigerator and
remove any spoiled food.
• Make sure strong smelling
food is wrapped airtight.
Solution
• Make sure food does not
block the door. Clean the
door gasket.
Solution
• Remove the moisture and do
not open the door for a long
time.
• Make sure food is wrapped
airtight.
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