Genicom 38 Serie Kurzübersicht Seite 32

Light printing or no printing.
Smudging of printed characters.
Paper does not feed properly.
Paper jammed.
Printer will not print to right end of page.
Printed menus are unreadable due to very short print lines.
When attempting to go offline, the display switches to "ONLINE:ENTR CODE" and
the MODE and ONLINE lights flash continuously.
Quick Reference Guide
Print head too far from paper. Readjust print gap. See "Print
Head Gap Adjustment," on page 18.
Ribbon worn. Install a new ribbon cartridge.
Print head too close to paper. Readjust print gap. See "Print Head
Gap Adjustment," on page 18.
Paper not loaded correctly. Reload paper as shown in "Put Paper
in the Tractors", Chapter 2 in the 3870 User's Manual.
Print head too close to paper. Readjust print gap. See "Print Head
Gap Adjustment," on page 18.
Paper supply not correctly aligned with paper opening. Reposition
paper.
Ribbon guide not placed properly on print head nozzle. Reposition
ribbon guide.
Paper damaged on leading edge or not in tractor pins. Remove
paper from printer, tear off the damaged part, and reinstall
according to "Put Paper in the Tractors", Chapter 2 in the 3870
User's Manual. Be sure to remove all damaged paper from the
printer.
Right margin set too small Check Right Margin section (see
Setting Right Margin in Chapter 4 of the 3870 User's Manual.)
This often happens when switching to compressed print; all of the
emulations except ANSI set margins in columns. When trying to
print a spreadsheet at 17 cpi, for instance, go into the application
and set the margin to 17 times the width of the page in inches.
Margins set too close together in the current format. Press the
FIRST, 1, ENTER, CLEAR keys to get out of the printed menu.
Note the format assigned to the current paper path and
temporarily use a format with wider margins.
Online lock has been entered from the host. Enter the correct
code or, as a last resort, initialize the printer. See "Lock the
Printer Online", Chapter 5 in the 3870 User's Manual.
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GEK-89604