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• any Product which has been modifi ed or operated outside of Intel's publicly available
specifi cations or where the original identifi cation markings (trademark or serial number) has
been removed, altered or obliterated from the Product.
HOW TO OBTAIN WARRANTY SERVICE
To obtain warranty service for the Product (whether purchased in its original sealed packaging or
as part of a computer system), you may contact your original place of purchase in accordance with
its instructions or you may contact Intel.
To request warranty service from Intel, you must contact the Intel Customer Support ("ICS") center
in your region within the warranty period during normal business hours (local time), excluding
holidays and return the Product (the boxed Intel
to the designated ICS center. (See back cover for information regarding how to contact ICS in your
region.) Please be prepared to provide: (1) your name, mailing address, email address and telephone
numbers; (2) proof of purchase; (3) model name and product identifi cation number found on the
Product; (4) if applicable, a description of the computer system including the brand and model; and
(5) an explanation of the problem. The ICS representative may need additional information from
you depending on the nature of the problem.
Upon ICS's verifi cation that the Product is eligible for warranty service, you will be issued a Return
Material Authorization ("RMA") number and provided with instructions for returning the Product to
the designated ICS center. When you return the Product to the ICS center, you must include the
RMA number on the outside of the package. Intel will not accept any returned Product without an
RMA number, or that has an invalid RMA number, on the package. You must deliver the returned
Product to the designated ICS center in the original or equivalent packaging, with shipping charges
pre-paid (within the USA), and assume the risk of damage or loss during shipment. Freight charges
and/or handling fees may apply if the Product for which you are requesting warranty services was
not sold via authorized distribution in your country/Region. (For a defi nition of country/Region,
contact the ICS center in your region or go to www.intel.com/support.)
Intel may elect to repair or replace the Product with either a new or reconditioned Product or
components, as Intel deems appropriate. The repaired or replaced product will be shipped to you
at the expense of Intel within a reasonable period of time after receipt of the returned Product by
ICS. The returned Product shall become Intel's property on receipt by ICS. The replacement product
is warranted under this written warranty and is subject to the same limitations and exclusions
for ninety (90) days or the remainder of the original warranty period, whichever is longer. If Intel
replaces the Product, the Limited Warranty period for the replacement Product is not extended.
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http://www.intel.com/go/integration
processor and accompanying thermal solution)
®
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