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FAQs

If - after you've checked our Frequently Asked Questions section - your refrigerator isn't working properly, unplug it and
please consult authorized service centre.
● The refrigerator 'rumbles' after the
compressor stops.
● You hear a sound after you open or
close the door.
● After you open the door, you hear
what sounds like air or water flowing.
● You hear a 'click' each time the
refrigerator starts working.
● There's a continuous buzzing sound.
The compressor is quite loud.
The refrigerator is making unusual noises.
The compressor seems to run for a long
time.
The refrigerator doesn't seem to be
chilling or freezing at all.
My food isn't as chilled as I'd like.
The refrigerator compartment isn't cold
enough.
Moisture is building up on the exterior, or
on the refrigerator compartment walls.
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● This is normal, and is often caused by refrigerant flowing back to
the compressor.
● This is normal, and is due to the difference in air pressure between
the inside and outside of the refrigerator.
● This is caused by refrigerant flowing through the internal pipework.
● This sound is from the three-way valve and is quite normal.
● In Hygiene Active mode, you'll hear this when the deodorising fan
is working. It's normal.
● In Super Freeze mode, the compressor runs at a higher speed and
will be more noticeable.
● The compressor also runs faster if there is a lot of food in your
refrigerator, or if the room temperature is quite high. In these
cases, it's normal for the compressor to be louder.
● Check that it is on a solid, flat and level surface.
● Make sure the back of the refrigerator isn't too close to the wall.
● Check and make sure there's nothing vibrating on top of the
refrigerator.
● It's normal to hear some noises when the refrigerator starts or
stops operation.
● Check the refrigerator's display and control panel. It may be in
Super Freeze Mode.
● When you first plug it in, the compressor will run for longer than
normal to adjust to your chosen temperature settings.
● The compressor will run for longer in higher room temperatures.
● Is the door frequently opened and closed?
● Check that the door is tightly closed and not obstructed by items
inside the refrigerator.
● If you put in a lot of food to chill or freeze at the same time, the
compressor will need to run for longer.
● Make sure the power supply is plugged in, switched on and
working.
● Make sure the voltage settings are correct - 220V-240V.
● Check the temperature settings - they may be too high.
● Make sure the refrigerator isn't in direct sunlight or near other
appliances that give off heat.
● Putting hot food in the refrigerator will temporarily affect the
temperature.
● You may have too much food in the refrigerator.
● Is the door opened and closed too frequently?
● Make sure items in the refrigerator don't obstruct the door seal and
that it closes properly.
● Make sure the refrigerator isn't in Holiday Mode.
● In colder weather, or when the room temperature is lower, the
refrigerator temperature might not seem as different as you'd
expect.
● This can happen when the room humidity rises, and is normal.
Wipe off with a dry cloth.
1/22/2009 12:56:14 PM
1/22/2009 12:56:14 PM

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