Appendix C. Service And Support; Registering Your Option; Online Technical Support; Telephone Technical Support - Lenovo Y Serie 90W Installations- Und Benutzerhandbuch

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Appendix C. Service and Support

The following information describes the technical support that is available for

your product, during the warranty period or throughout the life of your

product. Refer to the Lenovo Limited Warranty for a full explanation of

Lenovo warranty terms.

discounted computer accessories and content.

Go to http://www.lenovo.com/register

Online technical support is available during the lifetime of a product at

http://www.lenovo.com/support.

Product replacement assistance or exchange of defective components also is

available during the warranty period. In addition, if your option is installed in

a Lenovo computer, you might be entitled to service at your location. A

Lenovo technical support representative can help you determine the best

alternative.

Installation and configuration support through the Customer Support Center

will be available until 90 days after the option has been withdrawn from

marketing. After that time, the support is cancelled, or made available for a

fee, at Lenovo's discretion. Additional support is also available for a nominal

fee.

Before contacting a Lenovo technical support representative, please have the

following information as possible: option name and number, proof of purchase,

computer manufacturer, model, serial number and manual, the exact wording

of any error message, description of the problem, and the hardware and

software configuration information for your system.

Your technical support representative might want to walk you through the

problem while you are at your computer during the call.

For a list of Service and Support phone numbers, visit http://

www.lenovo.com/support/phone.

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