Troubleshooting; After-Sale Service - cleansui CP305E Bedienungsanleitung

7. Troubleshooting

Problem
Odours remain or
Has the filter been set properly in position?
strange taste
Has the period for replacing the refill filter bag
elapsed?
Were the procedures carried out correctly as
Filtering is
explained in 2. Usage Methods, (1) Using the
extremely slow
Cartridge for the First Time, II. Preparing the
Cartridge?
Is the air hole covered or blocked?
Is the hollow fibre membrane clogged?

8. After-sale service

Warranty
The Cleansui water filter comes with a 2 year warranty from Verbatim Limited. Please complete the
warranty form on-line at www.cleansui.com/warranty.
Parts for Cleansui water filter (including cartridges) will be kept in stock and made available for a minimum
of two years after the product has been discontinued.
Verbatim Limited warrants this product to be free from defects in material and workmanship for a period
of 2 years from date of purchase. This warranty excludes batteries. If this product is found to be defective
within the warranty period, it will be replaced at no cost to you. You may return it with your original cash
register receipt to the place of purchase or contact Verbatim.
In the following European countries, Austria, Belgium, Denmark, Finland, France, Germany, Greece,
Hungary, Italy, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Republic of Ireland, Spain,
Sweden, Switzerland, and the United Kingdom call 00 800 3883 2222. All other European countries call
+353 61 226586.
Product replacement is your sole remedy under this warranty, and this warranty does not apply to normal
wear or to damage resulting from abnormal use, misuse, abuse, neglect or accident, or to any product
incompatibility. This warranty gives you specific legal rights and you may also have other rights which vary
from state to state or country to country.
Potential Causes
7
Set the cartridge properly into place (2. Usage
Methods.)
Replace the refill filter bag.
Carry out the procedures explained in 2. Usage
Methods, (1) Using the Cartridge for the First Time,
II. Preparing the Cartridge.
Air hole
Uncover or unblock the air hole.
Replace the cartridge.
Recovery