Troubleshooting; Additional Information - Southwing SH505 Benutzerhandbuch

7. TROUBLESHOOTING

Problem
The Headset will not turn on
Pairing is unsuccessful
Pairing has succeeded but calls
are not heard in the Headset
The Headset stops responding
to button presses

8. ADDITIONAL INFORMATION

Contacts
Please contact SouthWing with the fol-
lowing details should you have any
questions or suggested improvements.
Email: customer.service@south-wing.com
Please note:
For all warranty related issues, please return
the product to the shop from which you pur-
chased it.
Battery Care
Your Headset battery will have a long
life provided you follow these guide-
lines:
· Do not use any accessory to charge
8
Suggestions
· The Headset battery may be flat. Try recharging the
Headset.
· Try moving the phone and Headset closer together
during pairing.
· Make sure that the mobile phone is in the correct
Bluetooth mode
· Some electrical devices such as microwave ovens
create a noisy electrical environment making it difficult
for the Headset to communicate with the phone.
Try moving away from such devices and try again.
Make sure that your phone is switched on and ready to
connect to the Headset. Check your phone user manual
on how to do this.
· Ensure that your Headset battery is charged.
· Try resetting your Headset according to the directions
given in "Resetting your Headset"
your Headset other than the ones pro-
vided by SouthWing for this product.
· Do not charge your Headset outdoors
· Do not charge your Headset if the
ambient temperature is above 45
degrees Celsius or below 10 degrees
Celsius
· Do not leave your Headset connected
to the charger for extended periods of
time, as excessive charging will reduce
battery life
Safe Usage Guidelines
· Only use the product according to the
directions within this User Guide. Usage
of this product contrary to these direc-
tions could cause injury. In addition, any
usage of this product contrary to this
User Guide will void any warranty.