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Please make sure to carefully read the following contents.
■ Purchase Receipt
Be sure to request the Purchase
Receipt from the sales shop when you
purchase the product.
The repair fee needs to be paid if you
cannot present the Purchase Receipt.
Therefore, please keep the Purchase
Receipt safely.
■ Within the warranty period
Warranty period: Time limit specified by
warranty card (back cover).
The company will provide free repair
as per the "Warranty Provisions" in
condition of fault within the warranty
period.
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■ Over the warranty period
Please consult to the retail shop or the
customer service center of Iris, and you
need to pay for related repair expenses.
It is available to maintain the functions
of the product after repair, and certain
repair charge is collected as per the
requirements of the customers.
■ About the remaining period
of spares parts
The remaining period of the important
parts of the company is 2 years after the
stop production of the product.
Performance spare parts mean the spare
parts needed to maintain the functions
of the product.
■ About the after-sales
service
Please consult to the retail shop or the
customer service center of Iris for other
after-sales matters.
1 The company will provide free repair or replacement in condition of fault or damage under normal operating conditions as
per the matters needing attention on the labels pasted on the operation manual and the product.
2 The repairs under warranty may only be carried out by an authorized service centre. When making a claim under the
warranty, the original bill of purchase (with purchase date) must be submitted.
3 The warranty contents are only limited to free repair on the product. No other warranty service is provided even within the
warranty period. The warranty only covers defects in material or workmanship.
4 If it is impossible to entrust the retail shop filled in the warranty card due to shop relocation or the product is given as a
present, please consult to the customer service center of Iris.
5 The warranty will not apply in cases of:
① Normal wear and tear
② Incorrect use, e.g. overloading of the appliance, use of non-approved accessories
③ The faults and damages caused by falling down after purchase. Use of force, damage caused by external influences
④ The faults and damages caused by fire, earthquake or other natural disasters
⑤ Damage caused by non-observance of the user manual, e.g. connection to an unsuitable mains supply or non-
compliance with the installation instructions
⑥ The faults and damages during the handling and transportation process after purchase
⑦ Partially or completely dismantled appliances
⑧ Can not show the purchase receipt
⑨ The warranty card is not filled with purchase date, customer name, retail shop name or any of the above cortenes is modified
6 The warranty card is only valid in Europe.
7 The warranty card in original, and please keep it appropriately
Memorandum for repair
※ The purchase receipt is the certificate for repair and exchange conditions clearly stipulated in the user's manual.
But the warranty card restrains the customers to enjoy any legal right from the company (warranty responsible person) and
other dealers.
Please consult to the retail shop or the customer service center of Iris for repair matters after the warranty period.
※ Please consult "Warranty and After-sales Service" for repair after warranty period and retain period of spare parts.
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