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download available software updates. Although most of our customers
find this content sufficient to put them back on the right track, this page
also lists ways in which you can contact the SmartDisk Technical
Support Team directly.
Please take this time to enroll to receive future information about your
SmartDisk product at www.SmartDisk.com/Registration.asp. This
enrollment is quick and easy and will assist us in providing the best
possible experience with this and future SmartDisk products.

Warranty Terms

SmartDisk Corporation warrants its products to be free of defects in material and
workmanship under normal use and service for a period of 1 year from the date of
purchase or 3 years from the date of manufacture, whichever occurs first. Products
purchased in European Union countries covered by Directive 1999/44/EC are
warranted for a period of 2 years from the date of purchase. SmartDisk's sole
obligation with respect to claims of non-conformance made within the warranty
period described above shall be, at its option, to repair or replace any item of
Equipment that SmartDisk, in its sole discretion, determines to be defective. The
Customer shall obtain a Return Merchandise Authorization (RMA) number from
SmartDisk prior to returning any Equipment to SmartDisk under this warranty by
contacting Technical Support (see www.SmartDisk.com). The Customer shall
prepay shipping charges for Equipment returned to SmartDisk for warranty service,
and SmartDisk shall pay freight charges for the return of the Equipment to the
Customer, excluding customs duties or taxes, if any. All returns require a dated
original proof of purchase and a letter explaining the problem. SmartDisk
Corporation will not be responsible for items returned without an RMA or
improperly packaged. Replacement Equipment shall be new or like new in
performance and shall be warranted for the remaining duration of the warranty term
of the non-conforming Equipment. SmartDisk Corporation will not be responsible
for recovery of customer data from returned products that incorporate data storage.
All replaced Equipment shall become the property of SmartDisk. Any claims of
defects not made within the warranty period shall be deemed waived by Customer.
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