Anhang D. Product Warranty And Support Information; Warranty Information; Warranty Period; Service And Support - IBM 40X Benutzerhandbuch

Anhang D. Product warranty and support information

Warranty information

Warranty period

Service and Support

Warranty information on the World Wide Web

Online technical support

Telephone technical support
This section contains the warranty period for your product, information about
obtaining warranty service and support, and the IBM Statement of Limited War-
ranty.
Contact your place of purchase for warranty service information. Some IBM Mach-
ines are eligible for on-site warranty service depending on the country or region
where service is performed.
Machine - 40X/12X/40X Max CD-RW Drive
Warranty period: One year
The following information describes the technical support that is available for your
product, during the warranty period or throughout the life of the product. Refer to
your IBM Statement of Limited Warranty for a full explanation of IBM warranty
terms.
The IBM Machine Warranties Web site at
http://www.ibm.com/servers/support/machine_warranties/ contains a world-
wide overview of the IBM Limited Warranty for IBM Machines, a glossary of terms
used in the Statement of Limited Warranty, Frequently Asked Questions (FAQ),
and links to Product Support Web pages. The IBM Statement of Limited Warranty
is available from this Web site in 29 languages in Portable Document Format
(PDF).
Online technical support is available during the life of your product. Online assis-
tance can be obtained through the Personal Computing Support Web site.
Online technical support
IBM Personal Computing Support Web site
During the warranty period, assistance for replacement or exchange of defective
components is available. In addition, if your IBM option is installed in an IBM
computer, you might be entitled to service at your location. Your technical support
representative can help you determine the best alternative.
Installation and configuration support through the IBM HelpCenter
drawn or made available for a fee, at IBM's discretion, 90 days after the option has
http://www.ibm.com/pc/support/
®
will be with-
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