Troubleshooting & Tips - G21 INTENSE-SERIES Bedienungsanleitung

Troubleshooting tips
Before calling for service, review the chart below first yourself.
Problem
Unit does not start
Dehumidifier does not dry the air
as it should
The unit makes a loud noise
when operating
Frost appears on the coils
Water on the floor
ES, AS, P1 or P2 appear in the
display
Images used in this manual are for illustrational purposes only and may differ from the actual
What to check
• Make sure the dehumidifier´s plug is pushed completely
into the outlet.
• Check the house fuse/circuit breaker box.
• Dehumidifier has reached its preset level or bucket is full.
• Water bucket is not in the proper position.
• Did not allow enough time to remove the moisture.
• Make sure there are no curtains, blinds or furniture bloc-
king the front or back of the dehumidifier.
• The humidity control may not be set low enough.
• Check that all doors, windows and other openings are
securely closed.
• Room temperature is too low, below 5°C (41°F).
• There is kerosene heater or something giving off water
vapor in the room.
• The air filter is clogged.
• The unit is tilted instead of upright as it should be.
• The floor surface is not level.
• This is normal. The dehumidifier has Auto defrost feature.
• Hose to connector or hose connection may be loose.
• Intend to use the bucket to collect water, but the back
drain plug is removed.
• These are error codes and protection codes. See the con-
trol pads on the dehumidifier section.
product.