Xantrex Trace Series Installationshinweise Seite 5

Trace Series DC Conduit Box Installation Instructions
OR FOR ANY PERSONAL INJURY OR ECONOMIC LOSS OR DAMAGE CAUSED BY THE CONNECTION OF A PRODUCT TO ANY OTHER
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DEVICE OR SYSTEM AND C
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INSTALLATION INTEGRATION OR OPERATION OF THE PRODUCT
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F YOU ARE A CONSUMER RATHER THAN A PURCHASER OF THE PRODUCT IN THE COURSE OF A BUSINESS
PRODUCT IN A MEMBER STATE OF THE EUROPEAN UNION
RIGHTS AS A CONSUMER UNDER THE EUROPEAN UNION PRODUCT WARRANTY DIRECTIVE
BEEN IMPLEMENTED IN THE EUROPEAN UNION MEMBER STATE WHERE YOU PURCHASED THE PRODUCT
LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS
STATE TO EU MEMBER STATE OR
PURCHASED THE PRODUCT WHICH MAY VARY FROM COUNTRY TO COUNTRY AND JURISDICTION TO JURISDICTION
Return Material Authorization Policy
Before returning a product directly to Xantrex you must obtain a Return Material Authorization (RMA) number and the correct
factory "Ship To" address. Products must also be shipped prepaid. Product shipments will be refused and returned at your expense
if they are unauthorized, returned without an RMA number clearly marked on the outside of the shipping box, if they are shipped
collect, or if they are shipped to the wrong location.
When you contact Xantrex to obtain service, please have your instruction manual ready for reference and be prepared to supply:
• The serial number of your product
• Information about the installation and use of the unit
• Information about the failure and/or reason for the return
• A copy of your dated proof of purchase
Return Procedure
Package the unit safely, preferably using the original box and packing materials. Please ensure that your product is shipped fully
insured in the original packaging or equivalent. This warranty will not apply where the product is damaged due to improper
packaging.
Include the following:
• The RMA number supplied by Xantrex Technology Inc. clearly marked on the outside of the box.
• A return address where the unit can be shipped. Post office boxes are not acceptable.
• A contact telephone number where you can be reached during work hours.
• A brief description of the problem.
Ship the unit prepaid to the address provided by your Xantrex customer service representative.
If you are returning a product from outside of the USA or Canada In addition to the above, you MUST include return
freight funds and are fully responsible for all documents, duties, tariffs, and deposits.
If you are returning a product to a Xantrex Authorized Service Center (ASC) A Xantrex return material authorization
(RMA) number is not required. However, you must contact the ASC prior to returning the product or presenting the unit to verify
any return procedures that may apply to that particular facility and that the ASC repairs this particular Xantrex product.
Out of Warranty Service
If the warranty period for your product has expired, if the unit was damaged by misuse or incorrect installation, if other conditions
of the warranty have not been met, or if no dated proof of purchase is available, your unit may be serviced or replaced for a flat fee.
To return your product for out of warranty service, contact Xantrex Customer Service for a Return Material Authorization (RMA)
number and follow the other steps outlined in "Return Procedure".
Payment options such as credit card or money order will be explained by the Customer Service Representative. In cases where the
minimum flat fee does not apply, as with incomplete units or units with excessive damage, an additional fee will be charged. If
applicable, you will be contacted by Customer Service once your unit has been received.
4
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ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF MISUSE OR ABUSE
,
IF YOU DID NOT PURCHASE THE PRODUCT IN AN EU MEMBER STATE
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,
THIS LIMITED WARRANTY SHALL BE SUBJECT TO YOUR STATUTORY
,
YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM EU MEMBER
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OR THE INCORRECT
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AND PURCHASED THE
1999/44/
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URTHER WHILE THIS
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IN THE COUNTRY YOUR
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975-0368-01-01