Troubleshooting; Cleaning And Maintenance; Cleaning; Further Maintenance - clage Zip Hydroboil Plus series Gebrauchs- Und Montageanleitung

Zip Hydroboil® Plus

6. Troubleshooting

If a problem occurs with your Zip Hydroboil® unit, the cause is often something very simple. Try to resolve the problem yourself with
the aid of the table below. That will help you avoid the expense of an unnecessary call­out.
Problem
EN
Water stays cold
No water flow when tap is operated.
Low water flow at the tap.
Water does not boiling or takes much
more time to heat up.
Boiling water runs empty and does not
refill.
Overload protection tripped repeatedly.
Appliance switched on but does not
heat.
If you cannot rectify the fault with the aid of this table, please contact:
CLAGE GmbH
After­Sales Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Phone: +49 4131 8901­40
Fax: +49 4131 8901­41
Email: service@clage.de

7. Cleaning and Maintenance

Cause
No power.
Possible internal fault.
No water.
Water tank is empty.
Boiling water outlet blocked / calcified
Heating elements calcified
Possible internal error.
Possible internal error.

Cleaning

The plastic surfaces and taps should be wiped with a slightly wet and hygienic cloth
only. Do not use abrasive or chlorine­based cleaning agents or solvents.
To prevent damage of the electronic components do not clean the undersink unit and
tap with a water jet.

Further maintenance

Regular servicing is necessary to keep the unit working efficiently at all times. Please
contact customer service for more information.
Sign a maintenance contract with us. Our customer service will contact you in good
time before the next due maintenance to arrange an appointment with you.
We offer a filter service where we can determine your consumption with you and
contact you in good time before reaching the calculated filter capacity.
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Remedy
Check power supply.
Contact customer service.
Check water supply.
Wait until the water tank is filled.
Contact customer service.
Contact customer service.
Disconnect the power supply to the
appliance and contact customer service.
Contact customer service.