Troubleshooting - Kensington PowerGuard with BungeeAir Kurzanleitung

8. About Kensington—Access to the Kensington Web Site
9. Legal—Legal information concerning the Software license
10. Version—Software and product version information

Troubleshooting

The following pages take you through the potential troubleshooting options.
No LED indication on fob
Check batteries are good and installed correctly.
The fob alarms immediately.
Ensure that the case is completely closed. The Wireless Security Tether requires the
case lid is completely closed for proper operation.
Pressing "Find My Fob / Find my iPhone 4" doesn't produce a sound on the unit I
want to locate
The fob and case are outside PowerGuard's operating range. Walk a short distance
and try again.
My phone call terminates when the iPhone 4 locks
While on an incoming call (as received by the iPhone) this is the expected
functionality of the iPhone when the screen locks. While on an outgoing call (as
initiated from the iPhone) the call should remain active when the screen locks.
The BungeeAir app continues to show the "busy" symbol (small rotating icon) for an
extended period
Check that the batteries on the fob are correctly installed, that the iPhone 4 is
securely in the case and the case is properly shut, the fob and case are in range of
each other, and the fob and case are in the "On" position.
PowerGuard is briefly going in and out of range
Being a radio product, the performance will be affected by different environments
(i.e. on a desk, in a pocket, near metal, etc.). Try using an alternate "Alarm profile" or
the custom slider. If the condition persists, consider relocating the fob and/or case to
change the environment. If the condition persists when PowerGuard is completely
unobstructed, check the batteries on the fob.
26