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Troubleshooting
Problem
Machine does not work
Machine suddenly stops running
Motor is running but components
aren't moving
Cleaning and maintenance
• Switch off and always unplug the processor from the power outlet before
cleaning the appliance.
• Clean the motor base with a soft slightly damp cloth. Do not put it under running
water and do not submerge it in water or any other liquids.
• All accessories should be washed by hand, for hand washing use tepid water and
normal detergent.
• Do not use chemical or abrasive washing up liquids.
• Store the appliance in a dry area, preferably in its original box.
• Some foods may discolour the plastic. This is perfectly normal and wont harm
the plastic or affect the flavour of your food. Rub with a cloth dipped in
vegetable oil to remove the discolouration.
• Handle sharp blades carefully.
• Do not under any circumstances place any of the parts in the dishwasher or
immerse the motor base in water.
Solution
• Ensure assembly is correct and the
bowl and lid interlocks are made
• Make sure power is plugged in and
switched on
• Check if the mains haven't tripped or if
there is power outage
• Processing bowl may have loosened
during vigorous processing, re-install
bowl to make the interlock
• The Motor Thermal protection may
have operated. Wait a minimum 15
minutes for the unit to cool
• Ensure drive shaft is correctly installed.
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