Guarantee - Rointe K Serie Bedienungsanleitung

5. GUARANTEE

5.1. If your ROINTE radiator needs to be sent to the guarantee service, send it to the dealer /
installer where it was purchased. In the event of any problems, you can contact ROINTE on
its TECHNICAL ASSISTANCE HELPLINE 0845 604 5987 or e-mail us at rointe@rointe.co.uk
5.2. ROINTE guarantees this product is free from defects in material, design and workmanship
at the time of its purchase and for the immediately following period of 120 months regarding
aluminium and leaktightness, and 24 months for electric and electronic parts.
5.3. If the radiator fails to work properly during the guarantee period, due to defects in design,
materials or workmanship, ROINTE shall repair or replace the radiator, whichever it considers
to be more advisable, in the terms and conditions stated below:
5.3.1. The guarantee shall only be covered if the original Certificate of Guarantee issued to the
buyer by the dealer or installer is presented, and when the guarantee states the radiator serial
number and model (on the technical data label) and its date of purchase. ROINTE reserves
the right to refuse the guarantee service when this information has been removed or changed
following the original purchase of the product.
The original receipt or invoice shall only be accepted as proof of purchase when presented to
the dealer or installer that sold the product.
5.3.2. The guarantee shall only be applicable to cases regarding defects in materials, design
and workmanship, and shall never cover any damages due to the following:
5.3.2.1. Incorrect use of the product for other than normal purposes or failure to observe the
instructions given by ROINTE regarding the use and maintenance of the radiator, as well as
the installation or use of the product in a way that fails to comply with the applicable technical
safety standards.
5.3.2.2. Repairs made by unauthorized repair shops or the opening of the radiator by
unauthorized persons.
5.3.2.3. Unforeseen circumstances beyond the control of ROINTE, such as lightning, fire,
floods, public disorder, etc.
5.3.2.4. The repairs or replacements covered in this guarantee do not permit any extension
or new beginning of the guarantee period.
The repairs or replacements covered in this guarantee shall be made with functionally
equivalent reconditioned units. The faulty parts or pieces removed shall become the property
of ROINTE.
5.3.2.5. This guarantee does not affect the buyer's statutory rights under the current national
laws, or the buyer's rights against those of the dealer or installer arising from the contract
of sale.
5.3.2.6. In the event of there being no national legislation applicable, this guarantee shall
10