Troubleshooting - Faber 3 Step Montageanleitung

Maintenance
WARNING: ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE ATTEMPTING ANY
MAINTENANCE
Fitting Replacement lamps.
If a large amount of the smoke appears grey or colourless it may be that one or more lamps have
failed.
You can check for lamp failure as follows.
1. Leaving the fl ame eff ect on, gently pull the drawer fully out by the tab. (See Fig. 3)
2. View the lamps from a distance in front of the fi re and observe which lamp needs to be changed.
3. Put Switch 'A' in the 'OFF' position, and unplug the fi re from the mains.
4. Leave the appliance for 20 minutes to allow the lamps to cool down before removing them.
5. Remove the water tank by lifting upwards and place in a sink.
6. Remove the sump as described in the Cleaning Section.
7. Remove the defective lamp, by gently lifting vertically and disengaging the pins from the lamp
holder, (See Fig. 4 and 5). Replace with a Dimplex Opti-myst, 12V, 50W, Gu5.3 base, 8° beam
angle, coloured lamp. (Purchased from www.dimplex.co.uk under the section 'After Sales Service' ,
details of how to purchase the lamps are contained therein.)
8. Carefully insert the two pins of the new lamp into the two holes in the lamp holder. Push fi rmly in
place. (See Fig. 4 and 5).
9. Replace the Sump and water tank and carefully close the drawer.
10. Switch on.
Filling the water tank.
When the water tank is empty, fl ame and smoke eff ect shuts off , and you will hear 2 audible 'beeps' .
Follow these steps to refi ll:
1. Press Switch 'A' to (0) (See Fig. 2)
2. Gently pull out the drawer as far as possible by the tab. (See Fig. 3)
3. Remove the water tank by lifting upwards and outwards.
4. Place the water tank in sink and remove cap, Anti-clockwise to open. (See Fig. 6)
5. Fill tank with fi ltered tap water only. This is necessary to prolong the life of the fl ame and smoke
producing unit.
The water should be fi ltered through a conventional domestic water fi lter unit and the fi lter
should be replaced regularly.
6. Screw the cap back on, do not overtighten.
7. Return the tank to the sump, with the tank cap facing down and the fl at side of the tank facing
outward.
8. Gently push the drawer back in as far as it will go.
9. Press Switch 'A' to 'ON' ( I ) position (See Fig. 2)
10. Press Switch 'B' once to turn on fl ame eff ect. (See manual control section and Fig. 2)
Cleaning.
WARNING – ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE CLEANING THE HEATER.
We Recommend cleaning the following components once every 2 weeks, particularly in hard water
areas:-
Water Tank, Sump and Seal, Sump lid, Tank cap and seal, Air fi lter.
For general cleaning use a soft clean duster – never use abrasive cleaners. To remove any accumulation
of dust or fl uff the soft brush attachment of a vacuum cleaner should occasionally be used to clean the
outlet grille of the fan heater.
Water tank
1. Remove water tank, as described earlier, put into sink and empty water.
2. Using the supplied brush gently rub the inside surfaces of the cap paying particular attention to
the rubber ring in the outer groove and the centre rubber seal.
3. Put a small quantity of washing up liquid into the tank, refi t the cap and shake well, rinse out
until all traces of washing up liquid are gone.
4. Refi ll with fi ltered tap water only, replace the cap, do not overtighten.

Troubleshooting

Symptom
The fl ame eff ect will not start.
The fl ame eff ect is too low.
Unpleasant smell when unit is used.
The fl ame eff ect has too much smoke.
Main lamps are not working and there
are no fl ames or smoke.
Cause
Mains plug is not plugged in.
Switch A is in the 'ON' ( I ) position, but mode Switch B has not been pressed.
(See Fig. 2)
Low water level.
Low voltage connector not connected properly. (See Fig. 8)
Flame eff ect thumb wheel is set too low.
(See Fig. 2)
The water in the sump may be too high due to the drawer being opened and
closed a number of times, water tank removed a number of times, or the fi re
has been moved.
Metal Disc at the base of Sump might be dirty (See Fig. 13)
Dirty or stale water.
Using unfi ltered tap water.
Flame eff ect setting is too high.
There is no water in the tank.
Sump
1. Press Switch 'A' to the 'OFF' (0) position
2. Gently pull the drawer out as far as possible. (See Fig. 3)
3. Remove the water tank by lifting upwards.
4. Disconnect the electrical connector, located on the left side of the sump, by fi rst loosening the
two retaining screws and gently withdrawing the connector. (See Fig. 8)
5. Release the lower sump locking tabs by turning 90°, this allows the sump to be lifted completely
from its location. (See Fig. 9)
6. Gently lift up the sump assembly, taking care to keep level so as not to spill any water. Sit the
assembly in the sink. (See Fig. 10)
7. Release the two upper sump locking tabs by turning 90°, then lift off the sump lid. (See Fig. 11)
8. Carefully tilt, as shown, so that the liquid drains out of the sump. (See Fig. 12)
9. Put a small amount of washing up liquid into the sump, and using the supplied brush, gently
clean all surfaces including the metal disc and the rubber seal located in the top grooved surface.
Do not remove the rubber seals. (See Fig. 13 and 14)
10. When cleaned, thoroughly rinse the sump with clean water.
11. Clean the outlet surface of the sump lid with the brush and fl ush out thoroughly with water. (See
Fig. 15 & 16)
12. Reverse the above steps to reassemble.
Air fi lter.
1. Press Switch 'A' to the 'OFF' (0) position (See Fig. 2)
2. Gently pull the drawer out as far as possible. (See Fig. 3)
3. Remove the tank and place in a sink with the cap facing upwards.
4. Gently slide upwards the air fi lter plastic holder. (See Fig. 17)
5. Remove the fi lter combination from the plastic holder.
6. Gently rinse with water in the sink and dry with fabric towel before returning.
7. Replace the fi lter combination making sure that the course black fi lter is in contact with the
plastic holder. (See Fig. 18)
8. Replace the tank.
9. Close the drawer fully.
10. Press Switch 'A' to the 'ON' ( I ) position (See Fig. 2)
Recycling.
For electrical products sold within the European Community. At the end of the electrical
products useful life it should not be disposed of with household waste. Please recycle
where facilities exist. Check with your Local Authority or retailer for recycling advice in your
country.
After Sales Service.
Your product is guaranteed for one year from the date of purchase. Within this period, we undertake
to repair or exchange this product free of charge (excluding lamps & subject to availability) provided
it has been installed and operated in accordance with these instructions. Should you require after
sales service or should you need to purchase any spares, please contact the retailer from whom the
appliance was purchased or contact the service number relevant to your country on the warranty card.
Please do not return a faulty product to us in the fi rst instance as this may result in the loss or damage
and delay in providing you with a satisfactory service.
Please retain your receipt as proof of purchase.
Corrective Action
Check plug is connected to wall socket correctly.
Press Switch B once for fl ame eff ect. (See Fig. 2)
Check the water tank is full and there is water in the sump.
Check that the connector is inserted correctly. (See Fig. 8)
Increase level of fl ame by turning thumb wheel D clockwise slowly. (See Fig. 2)
If water level in the sump is more than 40mm, the sump should be removed and
emptied in the sink.
Clean Metal Disc with soft brush supplied. (See Fig. 13) See 'Maintenance. ' for a
step by step procedure.
Clean the unit as described under maintenance.
Use only fi ltered tap water.
Turn the fl ame eff ect Thumb Wheel D down to minimum and slowly turn up,
about ¼ a turn, at a time. Give the fl ame generator some time to adjust before
increasing. (See Fig. 2)
Follow instructions under Maintenance, 'Filling the water tank' .
Check the plug is connected to wall socket correctly.
Switch 'A' Fig. 2 is in the 'ON' ( I ) position.
Press switch 'B' Fig. 2 until you can hear one beep only, for fl ame eff ect.
8