Troubleshooting - Olivetti OLIBOARD – 80T Benutzerhandbuch

TROUBLESHOOTING

1. If a message is displayed: "Failed to verify the whiteboard, the program
can't run further!", check whether there is a good connection between
whiteboard and the computer.
 Make sure that the special-purpose connection cable of the whiteboard has
been used, and that the cable has been connected correctly.

Check that the software driver of the whiteboard is running.

Check that the software driver of the USB cable has been correctly installed.

If this message appears when the computer should not be connected to the
whiteboard, make sure that the "autostart" parameter of the Oliboard driver has
been deactivated (click on the icon to deactivate the parameter).
2. Only certain parts of whiteboard can be written on.
Carry out the procedure for orienting the whiteboard.
3. How to exit from the Oliboard software?
Click on the Operation Round Plate in "Control Mode"

"Exit" in the popup menu.
Click "File" (in the main menu), then "Exit".

4. Why is the image projected in the shape of a trapezium? Why must it be
adjusted, and how to do so?
It sometimes happens that the projector is not level (for example, because the
front is higher than the back, or vice-versa) and consequently the image
projected is trapezoidal in shape. For information, refer to the User Manual
provided with the projector.
5. What to do when an indelible colour pen has been used to write on the
whiteboard?
Never use colour pens to write on the Oliboard! Should this happen, clean the
whiteboard lightly using cotton-wool dampened with alcohol.
6. How to clean the panel of the whiteboard?
Clean the panel passing over it lightly with a damp cloth.
CAUTION: After wetting the cloth, you must wring it out to remove any excess
water. This is to avoid water penetrating inside the whiteboard.
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, then on
OLIBOARD - Interactive Whiteboards