Odys Multi Graphic Board Installationshandbuch Seite 4

■ IMPORTANT: AXDIA will only accept
parcels that have an RMA number.
Please observe the following when sending the product:
1. Send the product suitably packaged with carriage
and insurance paid. Do not enclose any accessories
with the products (no cables, CD's, memory cards,
manuals, etc.), unless the AXDIA Service Centre
specifies otherwise.
2. Mark the RMA number on the outside of the package
in such a way that it is visible and clearly legible.
3. You must enclose a copy of the sales slip as proof of
purchase.
4. Once AXDIA has received the product, it will meet its
warranty obligations in accordance with the warranty
conditions and will return the product to the sender
with carriage and insurance paid.
■Service outside of warranty
AXDIA can refuse any service claim made that is not
covered by the warranty. If AXDIA agrees to provide
a service outside the warranty, the customer will be
invoiced for all repair and transport costs.
AXDIA will not accept any packages that have not first
been approved by AXDIA by means of an RMA (Return
Material Authorization).
AXDIA INTERNATIONAL GmbH
Service Center
Halskestrasse 15
D-47877 Willich
Service Hotline (Mo-Fr. 9:00 - 17:00)
Tel: +49-2154-8826-101
Fax: +49-2154-8826-111
Email: support@odys.de
Web: www.odys.de