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4. Troubleshooting and service
Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table,
please contact the service organisa-
tion of your importer or the Central
Customer Service Department. Please
have the details of the typeplate at
hand.
CLAGE GmbH
Central Customer Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Tel:
+49 · 4131 · 89 01- 40
Fax:
+49 · 4131 · 89 01- 41
Email: service@clage.de
This instantaneous water heater was manufactured conscientiously and checked several
times before delivery. Should malfunctions nevertheless occur, it is usually only due to
a bagatelle. First attempt to switch the house fuses off and on again in order to reset
the electronics. Next, try to remedy the problem with reference to the following table. In
doing so, you will avoid unnecessary expense of customer service assistance.
Problem
Water stays cold
Flow rate of hot water too
weak
Selected temperature is
not reached
Selected temperature is
perceived to be too cold
Selected temperature is
perceived to be too hot
7
Cause
Master fuse tripped
Outlet fitting dirty or calci-
fied
Fine filter dirty or calcified
Excessive water flow (win-
ter?)
Set temperature too low
Set temperature too high
Solution
Renew or aktivate fuse
Clean shower head, jet
regulator or sieves
Clean fine filter
Reduce water flow rate at
the outlet
Increase set temperature
by a specialist
Decrease set temperature
by a specialist
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