Additional Information; Troubleshooting - Megasat HD 910 Premium Bedienungsanleitung

7. Additional information

7.1 Troubleshooting

You might meet abnormal working of this STB with various reasons. Check the following
which may help you.
Problem
LED on the front panel fail to light
up/is not lit.
No picture or sound.
Bad picture/blocking error
No startup menu on screen after
turning on STB for the first time.
The remote control is not wor-
king.
You have forgotten your pass-
word.
Poor picture quality or Less chan-
nels in scanning.
32
Possible causes
Main supply cable is not connected.
Satellite dish is not aiming to
satellite accurately. No signal or
weak signal. The LNB is faulty. The
cable is faulty.
Satellite dish is not aiming to the
satellite accurately. Signal too
strong. Satellite dish is too small.
LNB noise factor too high. The
LNB is faulty.
The system is connected by
SCART cable and the TV is not in
AV/ EXT mode.
Battery exhausted. Remote cont-
rol is not aimed correctly STB is in
standby mode.
Low LNB power or signal loss in cable. Change the LNB power to
ENGLISH
What to do
Check if the main supply cable is
plugged into the power socket.
Adjust the dish. Check the signal
strength indicator in one of the
channels search submenus. Check
the cable connections, LNB and
other equipment connected to
LNB & receiver, or adjust dish. Repla-
ce the LNB. Replace the cable.
Adjust the dish. Connect an atte-
nuator to LNB input. Change to a
larger dish. Change LNB with lo-
wer noise factor. Replace the LNB.
Switch the TV to the appropriate
AV input.
Change the batteries (both). Aim
the remote control at the STB.
Check that nothing blocks the
front panel. Check if LED indicator
on the front panel is showing the
time, press the power button to
switch off standby mode.
Contact the dealer or Service Pro-
vider. They will help you set it up
again.
14V/19V in Antenna setup menu.