Save
If the Cleaner will not be used for a long time, please follow the following steps:
1. Clean the filter basket thoroughly and place it inside the Cleaner;
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2. Make sure there is no water left in the Cleaner;
3. Charge the Cleaner and then turn off;
4. Store indoors in a cool and dry place at 5-45℃.
Troubleshooting
Faults
Possible Causes
The Cleaner cannot
The charger is in poor contact
be charged.
The Cleaner is not turned off
The battery is not
after charging, resulting in
fully charged
normal standby electricity
loss
The Cleaner is not put in water.
The Cleaner is not
The track is stuck by foreign
started up.
object
The SOC of the battery is too
low.
The filter basket is blocked
The Cleaner moves
The impeller is blocked by
but fails to clean the
foreign object
pool effectively.
The SOC of the battery is too
low.
The filter basket is blocked
The impeller is blocked by
foreign object
The Cleaner cannot
The temperature or pH
climb walls.
value is inappropriate
There is algae on walls
The SOC of the battery is too
low.
The filter basket is blocked
The Cleaner only
cleans a portion of
the pool.
There are obstacles in the pool
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Troubleshooting
Dry the charging contacts of the
Cleaner and check for damage.
Check whether the Cleaner is
turned off after charging.
Put the Cleaner into water.
Check whether the track is stuck,
and remove foreign object
Charge the Cleaner
Clean the filter basket
Check whether the impeller is blocked
and remove foreign object
Charge the Cleaner
Clean the filter basket
Check whether the impeller is blocked
and remove foreign object
Use the Cleaner in a pool with the
required temperature and pH
Check the chemical level in the water and
scrub the walls
Charge the Cleaner
Clean the filter basket
Remove obstacles
Product Parameters
Cleaner dimensions
Cleaner weight
Battery capacity
Battery endurance
Average power
Input Power
Charging time
Operating depth
Best-suited pool size
Cleaning zone
Filtering flow
Filtering accuracy
Moving speed
Filter basket volume
Active brush
APP
Cloud Service
After-sales
1. In case of any questions or technical problems, please send email to CHASING after-sales
personnel or contact E-chat personnel on the official website.
After-sales e-mail address:
support01@ChasingCleaner.com-- Europe
support02@ChasingCleaner.com - Asia & Oceania
support03@ChasingCleaner.com - The Americas & Africa
2. You can view the teaching videos in App menu, official website and official WeChat account to
get better experience.
The Manual is subject to change without prior notice.
The latest version is also available from CHASING official websi te:
https://www.ChasingCleaner.com.
398 * 405 * 253 mm
7.5 kg
11000 mAh
200 minutes
100 W
150 W max
4 h
0.5-3 m
100m²
Floor, wall, lane line
Up to 320 L/min
180 μm
11m/min
4.1L
Support
Not support
Not support
EN
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