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Legal information
ABOUT THIS GUIDE
This guide is to assist you with the set-up and use of your ID card printer.
The information contained in this guide is subject to change without notice. Ultra Electronics
Limited shall not be liable for errors contained herein or for incidental or consequential dam-
ages in connection with the furnishing, performance or use of this material.
This document contains proprietary information belonging to Ultra Electronics Limited and
may not wholly or partially be copied, stored in a data retrieval system, disclosed to third par-
ties or used for any purpose other than that for which is was supplied, without the express
written authority of Ultra Electronics Limited. All rights are reserved.
Magicard
®
is registered as a trademark with the United States Patent and Trademark Office,
Reg. No. 2,197,276.
The HoloKote
®
feature of Magicard
®
printers is protected by US PATENT No: 5,990,918 and
by European PATENT SPECIFICATION EP 0 817 726 B1.
Microsoft and Windows are trademarks of Microsoft Corporation.
SAFETY INSTRUCTIONS
•
To prevent electric shock, do not remove covers.
•
Do not attempt to service the printer yourself.
•
There are no user serviceable parts inside.
•
Use only a power source within the limits marked on the printer.
•
Avoid touching the thermal printing edge of the thermal print head as grease and contam-
ination will shorten its life.
•
Ensure that the power supply cord is not longer than 6 feet (2 metres) and used with a
properly grounded connection.
•
Before transporting the printer, remove the dye film and card hoppers, and pack the
printer in its original packaging.
If using this printer in Germany:
To provide adequate short-circuit protection and over-current protection for this printer, the
building installation must be protected by a 16 amp circuit breaker.
Bei Anschluß des Druckers an die Stromversorgung muß sichergestellt werden, daß die
Gebäudeinstallation mit einem 16-AÜberstromschalter abgesichert ist.
ULTRA WARRANTY
UltraCoverPlus
®
extended warranty & loaner service
If you are located in North America, the EU or selected other territories, you should
be covered by our free 3 year UltraCoverPlus extended warranty and loaner pro-
gram. Outside of these territories our standard one year limited warranty applies.
We will:
• Replace a failed printhead without charge whatever the cause of failure (provided
original consumables have been used exclusively).
• Repair a failed printer without charge.
• Provide a loan unit on request to replace a printer returned for repair.
• Pay for all shipments to the customer.
You must:
• Promptly ship to us:
- A failed printhead for replacement.
- A failed printer for repair.
- A loan printer when your unit is returned.
• Printer shipments must be returned to us in original box.
• Pay for all shipments to us.
STANDARD WARRANTY
In countries not covered by UltraCoverPlus
1) Coverage: Ultra Electronics Ltd Warrants that the Magicard printer shipped with this war-
ranty statement will conform to the manufacturer's specifications and be free from defects
in materials or workmanship for a period of 1 year from the date of purchase by the user (2
years in EU, North America and selected other countries), but there are additional condi-
tions on the print head warranty (see paragraph 2).
2) Limited print head warranty: Ultra warrants that, under normal use and service, thermal
print heads will be free from defects in material and workmanship for a period of one year
(2 years in EU and North America) from the date of purchase, provided that Ultra-ap-
proved card media is utilised. If a warranty claim is submitted for a defective print head,
Ultra will have the right to inspect the print head and samples of the printed and blank ID
cards used with it for the purpose of verifying that the claimed defect has not been caused
by non-Ultra approved media, or by foreign particles or substances which have caused
chemical or physical damage. Ultra's decision in any such claims shall be final.
3) Warranty claims: If the Magicard printer proves defective during this period, please con-
tact the Ultra service center. The Ultra service center personnel may first ask you to carry
out certain simple checks to confirm the nature of the problem, and if a return is appropri-
ate they will give you a Magicard Return Authorisation Number (MRAN) and consignment
instructions to the appropriate repair center. Ultra will, repair or replace the defective parts
at no charge to the customer.
4) Warranty limitations: The warranty does not apply to Magicard printers that have been:
• Damaged through physical or electrical mishandling.
• Damaged through operation in environments which are outside normal office conditions in
terms of corrosive atmosphere, temperature, humidity, shock or vibration.
EMC
Federal Communications Commission (FCC) statement
This equipment has been tested and found to comply with the limits for a Class A digital de-
vice, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial envi-
ronment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference
in which case the user will be required to correct the interference at his own expense.
Canadian Department of Communications statement
This digital apparatus does not exceed the Class A limits for radio noise emissions from digi-
tal apparatus set out in the Radio Interference Regulations of the Canadian Department of
Communications. Le présent appareil numérique n'émet pas de bruits radioélectriques dé-
passant les limites applicable aux appareils numériques de la class A prescrites dans le Rè-
glement sur le brouillage radioélectrique édicté par le ministère des Communications du
Canada.
EU declaration of conformity
The EU directives covered by this declaration
89/336/EEC Electromagnetic Compatibility Directive, amended by 92/31/EEC & 93/68/EEC
72/23/EEC Low Voltage Equipment Directive, amended by 93/68/EEC
The product covered by this declaration
Magicard card printer
The basis on which conformity is being declared
The product identified above complies with the requirements of the above EU directives by
meeting the following standards
BS EN 50 081-1
EMC Generic Emission Standard Part 1
BS EN 50 082-1
EMC Generic Emission Standard Part 1
BS EN 60 950 : 1992
Safety of Information Technology Equipment including Elec-
trical Business Equipment.
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