Ordering Spare Parts; Service - T.I.P. SPS 250/6 Gebrauchsanweisung

Where a claim is made, we reserve the right to repair or replace the defective parts, or to replace the unit.
Replaced parts become our property.
Claims for damages are excluded, unless they relate to intent or gross negligence on the part of the
manufacturer.
Further claims based on the guarantee shall be excluded. A guarantee claim must be substantiated by the
purchased by submitting the purchase receipt. This guarantee is valid in the country in which the device was
purchased.
Particular instructions:
Should your device no longer be working properly, please first check if operator error or
another cause which cannot be attributed to a defect with the device is at issue.
If you bring or send your defective device in for repair, please always enclose the following documentation:
- The purchase receipt.
- A description of the defect (providing a description which is as precise as possible will make it easier to carry out
a quick repair).
Before bringing or sending in your defective device for repair, please remove all added accessory parts, which
have been added to the original device. We cannot accept any liability should such enclosed parts be missing
when the device is returned.

11. Ordering spare parts

The quickest, easiest and best value avenue for ordering spare parts is online. Our website www.tip-pumpen.de
has a convenient spare parts shop, allowing you to order with just a few clicks. In addition, we use it to provide
comprehensive information and valuable tips on our products and accessories, introduce new devices, and
present the latest trends and innovations in the pump technology sector.

12. Service

For guarantee claims or faults, please contact:
A current operating manual is available as required as a PDF file via e-mail:
service@tip-pumpen.de.
Law on the new regulations for waste legislation product responsibility for batteries and
accumulators
Batteries are supplied with most electrical devices. As part of selling these batteries, we are
obliged as a retailer to inform our customers of the following in accordance with the battery
legislation:
Please dispose of used batteries as prescribed by law at a communal collection point or hand
them in to a dealer in your area free of charge so that raw materials and possible pollutants can
be disposed of properly; disposing of batteries in household refuse is strictly prohibited by the
battery legislation. You can hand batteries that are or were part of our range in to us free of
charge at the aforementioned address after use or you can send them back to us by post with
the correct postage paid. This applies to quantities that the end user would normally want to
dispose of.
The crossed out rubbish bin that is printed on all battery packaging advises of this obligation.
Furthermore, you can also find the chemical symbols for the substances
cadmium (Cd), lead (Pb) or mercury (Hg) there if they are present in quantities above the limit
values.
For EU countries only
Do not dispose of your electrical devices with household waste!
In accordance with European Directive 2012/19/EC, which relates to used electrical and
electronic devices as well as the relevant implementation in domestic law, used electrical
devices must be separated out, collected, and sent for environmentally friendly recycling. Should
you have any questions, please contact your local disposal company.
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