Troubleshooting; Manufacturer's Warranty - Navkom Biohandlex Bedienungsanleitung

LED
Fingerprint enrolment did not
succeed.
The fingerprint stored in the
database can not be identified.
Blue LED doesn't shine.
Red LED is flashing.
Finger is recognised and green LED
flashes, but the lock is not triggered.

12. MANUFACTURER'S WARRANTY

Warranty conditions:
The warranty period is 24 months from the day of hand on of
the product to the final customer. With this statement, the ma-
nufacturer of the product, NAVKOM d.o.o., guarantees that in
the warranty period the Biohandle (hereinafter: the product)
will operate faultlessly and that the materials it is made of are
faultless and undamaged. If the customer finds a fault in the
functioning of the product, they can enforce the rights under
the warranty on the seller or the manufacturer, who shall issue
a claim receipt. The manufacturer undertakes that in the event
of a justified complaint they shall eliminate the malfunction no
later than 45 days after the day of complaint. If the malfunction
is impossible to repair, the customer will receive a new product
from the seller or the manufacturer no later than 45 days after
the day of complaint.
Notes concerning the warranty enforcement:
The customer assumes all risks and expenses incurred during
the transport of the product to the licensed seller or the licen-

11. TROUBLESHOOTING

BUZZ
The finger was pressed on the
sensor too hard or too softly.
Too small area of a fingerprint
was pressed on the sensor.
The database is full.
The finger was pressed on the
sensor too hard or too softly.
Too small area of a fingerprint
was pressed on the sensor.
The device is not connected
to a power supply.
Device is in sleep mode.
Device error.
Reader or electric lock
malfunction.
The finger should be pressed with normal strength.
The finger should be pressed on the sensor with the
largest possible area.
A new fingerprint can be enrolled when some of the
existing fingerprints in the database are
deleted.
The finger should be pressed with normal strength.
The finger should be pressed on the sensor with the
largest possible area.
Check if the wires are damaged.
Check the fuse to which Biohandle is connected.
Call the authorised repairman.
Press one of the buttons for 1 s and the device will
switch on.
Call the authorised repairman.
Call the authorised repairman.
sed service.
The warranty is only valid if the warranty certificate is comple-
tely filled in by Navkom d.o.o. or a licensed seller of the product
or if the circumstances of the purchase are satisfactorily eviden-
ced from other documents. Therefore, please ensure that your
name, the name of the seller, the serial number
of the product, the year, month and day of the purchase are
written in full in the original pro forma invoice or invoice; or see
to it that your purchase receipt showing the name of the seller,
the date of the purchase and type of product is attached to the
original warranty certificate. Navkom d.o.o. reserves the right
to refuse to provide repairs free of charge where the submitted
warranty certificate is not completely filled in and the above
mentioned document (invoice, bill) is not enclosed, or when
the data on the warranty certificate are not completed or are
illegible. Keep the warranty certificate in a safe place because
we cannot issue a duplicate.
Warranty extension:
In the case that the customer enforced the warranty and the li-
STATUS
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