Walter ZHQ1821SH-ADC Bedienungsanleitung Seite 17

Warranty
Warranty provided by Walter Werkzeuge
Salzburg GmbH
Dear customer,
This product comes with a 3 year warranty
from the date of purchase. In case of defects
in the product you may be entitled to legal
claims against the seller of the product. These
legal claims are not restricted by the following
warranty.
Conditions of warranty
The warranty period begins with the date of
purchase. Please preserve the original sales
receipt. This document is required as proof of
purchase.
If a material or fabrication defect occurs in this
product within 3 years from the date of purchase,
the product shall be repaired or replaced free of
cost at our discretion. Within the 3 year period the
warranty requires the defective product and the
purchase document (sales receipt) to be provided
with a brief written description of where the
defect lies and when it occurred.
If the defect is covered by our warranty, the
repaired product or a new product shall be
returned to you. A new warranty period does not
begin with the repair or exchange of the product.
Warranty period and legal claims based on
defects
The warranty period is not extended by the
warranty. This also applies to replaced and
repaired parts. Any damages and defects that may
exist at the time of purchase must be notified
immediately after removal from packaging. Any
repairs arising after the expiry of the warranty
period are chargeable.
Scope of the warranty
The product has been manufactured according
to strict quality guidelines and tested diligently
before delivery.
The warranty applies to material or fabrication
defects. This warranty does not cover product
parts that are subject to normal wear and tear and
therefore can be considered as parts subject to
wear and tear or for the damage to fragile parts,
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e.g. switch, batteries or those made of glass.
This warranty is void if the product is damaged,
not used or maintained properly. All the
instructions provided in the operating manual
must be followed exactly for proper use of the
product. The purpose of use and actions which
are advised or warned against must necessarily be
avoided.
The product is intended solely for private use and
not for professional use. The warranty is void in
case of misuse or improper handling, use of force
and changes that have not been carried out by our
authorised service centre.
Processing a warranty case
To ensure quick processing of your issue, please
follow the below instructions:
Please be ready with the sales receipt and the
product number as proof or purchase for all
queries.
You can refer the product number from the type
label, an engraving, on the cover sheet of your
manual (below left) or as sticker on the back or
lower side.
If functional or other defects occur, first call or
email the following service department.
You can then send a product recorded as defective
postage free along the the sales receipt and
information about where the defect lies and when
it has occurred, to the service centre address
provided to you.
Declaration of conformity
The EU declaration of conformity can be
requested from the service address given
overleaf.
Warranty
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