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TROUBLESHOOTING
Problem
Cleaner does not start working
under water (after 5-10
seconds)
Does not capture the debris /
debris is leaked into the pool
Wheel detached from the
body.
Charging time is longer than
advertised
Cleaner cannot be charged
Please respect the European Union regulations and help to protect the environment.
Return non-working electrical equipment to a facility appointed by your municipality that
properly recycles electrical and electronic equipment. Do not dispose them in unsorted
waste bins. For items containing removable batteries, remove batteries before disposing of
the product.
© 2021 BWT Holding GmbH.
All rights reserved. No part of this document may be reproduced or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, without
prior written permission of BWT Holding GmbH. (V1)
If soft copy of this instruction manual is required, please contact our customer service by
email.
SAVE THESE INSTRUCTIONS
Possible Cause
Stained water sensors
Out of battery
Low battery
Jammed impeller
Broken impeller
Filter bag is full / clogged
Check if wheel/ wheel
bracket is broken
Stained charging pins
Damaged battery
Charging plug is not
correctly connected to
external adaptor and pool
vacuum
External adaptor is out of
order
Environmental Programmes, WEEE European Directive
Solution
The stains can be removed by using a
cotton bud soaked with juice of lemon or
vinegar to clean the areas around the water
sensors.
Charge the pool vacuum.
Charge the pool vacuum.
Remove the pool vacuum from the water
and turn the knob anticlockwise to shut it
off. Check and see if the impeller is jammed
by large debris. Remove the debris. If
necessary, contact your dealer for further
instructions.
WARNING!
Make sure the pool
vacuum is off before the unit is serviced.
Contact your dealer for replacement.
Clean the filter bag.
Replace a new wheel/wheel bracket.
The stains can be removed by using a
cotton bud soaked with juice of lemon or
vinegar to clean the areas around the
charging pins.
Contact dealer for battery replacement.
WARNING!
DO NOT replace the
battery by yourself. This could result in
severe or fatal injuries and the warranty will
be voided as a result.
Refer to instruction manual and connect the
charging accessories correctly.
Contact dealer for replacement.
WARNING!
Using the wrong external
adaptor will result in damaging the pool
vacuum / battery and voiding the warranty
as a result.
21011004
12/139
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