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Limited Warranty
Information
Product Name
Model
For your own reference, we strongly
recommend that you record your order ID
and date of purchase.
Date of Purchase
Order ID
Cosori Limited Product Warranty
Two (2) Year* Limited Consumer
Product Warranty
Etekcity GmbH ("Etekcity") warrants that the
product shall be free from defects in material
and workmanship for a period of 2 years from
the date of original purchase ("Limited Warranty
Period"), provided the product was used in
accordance with its use and care instructions
(e.g., in the intended environment and under
normal circumstances). *This warranty does not
limit your rights as may be mandated or granted
by the applicable national or regional consumer
protection laws in your region, in which cases the
Limited Warranty Period is extended pursuant to
the applicable requirements.
Your Limited Warranty Benefits
During the Limited Warranty Period and subject
to this limited Warranty Policy, Etekcity will, in its
sole and exclusive discretion, either (i) refund the
purchase price if the purchase was made directly
from the online COSORI store, (ii) repair any defects
in material or workmanship, (iii) replace the product
with another product of equal or greater value,
or (iv) provide store credit in the amount of the
purchase price.
Who is Covered?
This limited warranty extends only to the original
consumer purchaser of the product and is not
transferable to any subsequent owner of the
product, regardless of whether the product
transferred ownership during the specified term
of the limited warranty. The original consumer
purchaser must provide verification of the defect
16
Turbo Tower
Pro
™
10.8-Litre Smart Air
Fryer
CAF-DC123S-DDER
or malfunction and proof of the date of purchase
to claim the Limited Warranty Benefits.
Be Aware of Unauthorized Dealers or Sellers
This limited warranty does not extend to products
purchased from unauthorized dealers or sellers.
Etekcity's limited warranty only extends to products
purchased from authorized dealers or sellers that
are subject to Etekcity's quality controls and have
agreed to follow its quality controls. Please be
aware, products purchased from an unauthorized
website or dealer may be counterfeit, used,
defective, or may not be designed for use in
your country. You can protect yourself and your
products by making sure you only purchase from
Etekcity or its authorized dealers.
If you have any questions about a specific seller, or
if you think you may have purchased your product
from an unauthorized seller, please contact our
Customer Support Team.
What's Not Covered?
•
Normal wear and tear, including normal
wearing parts, or damages due to misuse.
•
If the proof-of-purchase has been altered in
any way or is made illegible.
•
If the model number, serial number or
production date code on the product has been
altered, removed or made illegible.
•
If the product has been modified from its
original condition.
•
If the product has not been used in accordance
with directions and instructions in the user manual.
•
Damages caused by connecting peripherals,
additional equipment or accessories other than
those recommended in the user manual.
•
Damages or defects caused by accident,
abuse, misuse, or improper or inadequate
maintenance.
•
Damages or defects caused by service or repair
of the product performed by an unauthorized
service provider or by anyone other than Etekcity.
•
Damages or defects occurring during
commercial use, rental use, or any use for which
the product is not intended.
•
If the unit has been damaged, including but not
limited to damage by animals, lightning, abnormal
voltage, fire, natural disaster, transportation,
dishwasher, or water (unless the user manual
expressly states that the product is dishwasher
safe).
•
Incidental and consequential damages.
•
Damages or defects exceeding the cost of the
product.
Claiming Your Limited Warranty Service in 5 Simple
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