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Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about any of the check points, or if the solutions
indicated in the chart do not solve the problem, consult your dealer for instructions.
Problem
No sound.
Sound is distorted.
Excessive noise.
No sound, sound is
distorted, or there is
excessive noise.
Specifi cations
General
Wavelength of infrared beam
Modulation system
Carrier frequency
Transmitting distance
Distortion factor
Infrared Transmitter
Power supply
Power consumption
Dimensions
Mass
Audio input plug
Cord length
Wireless Stereo Headphones
Type
Unit
Frequency response
Power supply
Mass
Battery operation time
2 manganese batteries: Approx. 20 hours
2 alkaline batteries: Approx. 40 hours
Note
12
12
Actual life of the battery will depend on operating conditions.
Specifi cations are subject to change without notice.
Probable cause(s)
Is the unit that the transmitter is
connected to on?
Are the unit and the transmitter
connected?
Is the volume too low?
Is the input level of the audio signal
too high?
● Does the infrared beam reach
the headphones?
●Is there an obstruction between
the
transmitter
headphones?
Is the input level of the audio signal
too low?
Is the operation indicator dim or is
it turned off?
Frequency modulation
2.3 MHz for left channel
2.8 MHz for right channel
Approx. 8 meters (in front)
Less than 1.5 % (at 1 kHz)
DC 12 V, 150 mA
(with AC Adaptor, included)
100 mm (diameter) × 30 mm (height)
Approx. 100 g (including cord)
3.5 mm stereo mini
Approx. 2.2 m
Open-air dynamic stereo headphones
27 mm diameter
19-22,000 Hz
Two R03/LR03 (AAA) batteries
Approx. 123 g (without batteries)
Turn the unit on.
Connect the unit correctly and ensure the
plugs are properly inserted.
If the transmitter is connected to the
headphone jack, turn up the volume of the
connected unit.
Turn up the volume on the headphones.
If the transmitter is connected to the
headphone jack, turn down the volume of
the connected unit.
Use
the
transmitter.
Make sure that the infrared beam sensor
and
the
(on the headphones) is not obstructed by
your hand, etc.
Remove
transmitter, or change position yourself.
If the transmitter is connected to the
headphone jack, turn up the volume of the
connected unit.
The batteries are weak and need to be
replaced.
850 nm
Sales and Support Information
(For United Kingdom and Republic of Ireland)
Customer Care Centre
● For customers within the UK: 08705 357357
● For customers within the Republic of Ireland: 01 289
8333
● Visit our website for product information
● E-mail: customer.care@panasonic.co.uk
Direct Sales at Panasonic UK
4 W
● Order accessory and consumable items for your
product with ease and confi dence by phoning our
Customer Care Centre Monday - Thursday 9:00am
– 5:30pm, Friday 9:30am – 5:30pm (Excluding public
holidays).
● Or go on line through our Internet Accessory ordering
application at www.panasonic.co.uk.
● Most major credit and debit cards accepted.
● All enquiries transactions and distribution facilities
are provided directly by Panasonic UK Ltd.
● It couldn't be simpler!
● Also available through our Internet is direct shopping
for a wide range of fi nished products, take a browse
on our website for further details.
Interested in purchasing an extended guarantee?
Please call 0870 240 6284 or visit our website
www.panasonic.co.uk/guarantee.
Suggested remedy
headphones
nearer
the
obstruction,
move
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