Problem
Rice is not cooked sufficiently, or the
cooking process takes a very long time.
Rice is burnt, or the rice cooker does not
automatically switch to the Keep Warm
mode.
Porridge overflowed during cooking.
Error message E1 appeared on the
display.
Error message E2 appeared on the
display.
Error message E3 appeared on the
display.
Error message E4 appeared on the
display.
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22
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Cause
Rice was not evenly distributed in the
pot.
The heating element or the inner pot is
deformed.
The inner pot is slanted and one side
hangs in the air.
There is a foreign object between the
outer bottom of the pot and the heating
element.
Fault in the main thermostat.
Fault in the internal circuit.
Fault in the main thermostat.
Fault in the internal circuit.
You added too many ingredients.
You selected the wrong programme.
The bottom sensor is disconnected.
The bottom sensor is short-circuited.
The upper sensor is disconnected.
The upper sensor is short-circuited.
Solution
Stir the rice before closing the lid and
make sure the surface is level.
Contact an authorised service centre.
Rotate the inner pot from side to side to
return it to its original position.
Remove the foreign object.
Contact an authorised service centre.
Contact an authorised service centre.
Reduce the amount of ingredients and
always adhere to the maximum fill level
of the inner pot.
Always select the "Porridge" programme
for cooking porridge.
Contact an authorised service centre.
Contact an authorised service centre.
Contact an authorised service centre.
Contact an authorised service centre.