Service Request - Monkey Banana Gibbon 5 Bedienungsanleitung

d.Warranty lIMItatIOnS
MONKEY BANANA warranty does not cover products that
have been modified and/or abused, including but not
limited to the following:
1. Damages to speaker cabinet and cabinet
finish due to misuse, abuse, or improper use of
cleaningmaterial/methods, Bent speaker frame,
broken speaker connectors, holes in speaker
cone, surround and dust cap, burnt speaker voice
coil, due not to follow the manual consciously
2. Any damage caused by the accident, misuse or
improper use, negligence, burnt, soak, abrasion,
rust or dip-dye, lightning strike and other force
majeure.
3. Without the official instruction from our technical
engineers, fading, deterioration of speaker
components and finish due to improper exposure
to elements
4. Bent Amplifier casing, damaged finished casing
due to misuse, abuse or improper use of the
cleaning material.
5. Burnt tracers on PCB due to improper use
6. Product/part damaged due to poor package or
abusive shipping conditions
7. Subsequent damage to other products
8. To alter on the original series number label or
completely without series number
9. Any accessories from MONKEY BANANA Company
do not include in the warranty service. A warranty
claim will not be valid if the warranty return card
is not properly filled and returned to the official
agent of MONKEY BANANA with a copy of the
sales invoice.
28
e. Service request:
To received product(s) service, please shipping the
defective product back to the official agent of MONKEY
BANANA Company after you have got the RMA number
from them. Make sure you provide us with your com-
plete and correct contact information. In most cases,
our technicians might be able to resolve the problem
over the phone, thus eliminating the need to ship the
product.
f.Shipping Instruction:
Product(s) must be packed in its original protective
box(es) to minimize transport damage.
g.disputes resolution:
All disputes-between clients and MONKEY BANANA
Company-resulting from the limited warranty policy
resolved according to the laws and regulations of
Germany
h.Other Instructions:
MONKEY BANANA company will not be responsible for
any misfeasance / benefit loss which caused by our
products
MONKEY BANANA Company owns the final right for the
explanation of this warranty card. Products shall be
subject to any changes without notices.