Mitchell uStream One Benutzerhandbuch Seite 21

8. Troubleshooting
PROBLEM
No power when switched on at rear
No sound
No sound from one speaker
Buzzing or Humming from either
speaker
Remote control not working
Buttons do not function (on the unit
and/or remote control)
I am experiencing dropouts on my
RIGHT Speaker
© Mitchell Acoustics Limited UK 2021 uStream One IB Ver 2.0 Rev 1
POSSIBLE SOLUTION
Wall socket not switched on or faulty
Plug not fully inserted into wall socket
Fuse in adaptor plug may have blown.
Internal mains fuse has blown inside the
AC adaptor, (this will need to be replaced by a qualified
service technician)
Fuse in household fuse box has blown or circuit has been
tripped.
Power not turned on.
Volume setting too low.
No input audio equipment is connected or is faulty.
Correct audio input source not selected on top panel.
Audio source input cables connected incorrectly or
damaged.
TWS function not activated
It is normal with Bluetooth audio for there to be a low level
background noise when very low level audio is being
played, like gaps in classical music.
Audio connection cables are either damaged or not
connected correctly
Adjust the angle at which the remote control is pointed at
the speaker.
Check if the battery has been inserted correctly.
Battery could be flat, replace to see.
Remove any objects found between the remote control
and the remote sensor.
Make sure the distance between the remote control and
the device does not exceed 5 m
Turn the unit off and then on again.
As an alternative, turn the unit off, unplug it from the
power outlet and plug in again.
Devices such as microwaves, cordless phones, Bluetooth,
mouse or Wi-Fi devices connected to 2.4GHz that run on
the same frequency may cause interference and result in
dropouts. Try to remove this type of device from the
vicinity. You can also make use of network analyzer apps
available on the market to check the network and
interference status.
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