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Verfügbare Sprachen
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Other Q&A
Q1: If the device is powered off, do I need to re-configure the network?
A1: Yes, you need to re-operate the distribution network. Once done, the module will resume working automatically.
Q2: Can the feeder be washed with water?
A2: No, only take out the turntable and wipe it with a wet wipe.
Q3: Why does the machine display a bright orange light?
A3: This indicates a food shortage. Check if food inside covers the optical eye; if so, the light turns orange. Once full, and the
optical eye is clear, the light turns white indicating normal operation.
Q4: My device was connected to the internet yesterday, but it disappeared from the App today. Why?
A4: The button rebound might be malfunctioning. If confirmed, return the device to the factory.
Q5: I deleted the feeding plan, but it still activates when the equipment arrives. Why?
A5: Ensure all plans are deleted first and then reset.
Q6: The manual grain output doesn't work when I operate it. Why?
A6: It might be a user operation issue. Ensure to press the button 3 times within 5 seconds without rushing.
Q7: How much grain can the feeder hold?
A7: It depends on the grain's density, but typically about 2.5 kg - enough for one cat for half a month.
Q8: Why doesn't the indicator light turn on?
A8: The machine might be in its energy-saving mode, which is between 11 pm to 7 am.
Q9: Can I turn off the indicator light?
A9: Yes, press the main control button 5 times to turn off the light.
Q10: Can multiple people control the device?
A10: Yes. Once connected, navigate to the device control page, click the "Sharing Device"
number to send a device sharing invitation.
Q11: Why does the device flash in the camera?
A11: This flash is the infrared light emitted by the device's optical eye. Cameras can detect this light, but human eyes typically
can't.
Q12: Will the device deliver food when powered by a battery?
A12: Yes, food will be delivered if a feeding plan has been previously set.
Q13: If a user changes their home router, does the device need re-configuration?
A13: Yes. You'll need to long press the button for 10 seconds to unbind or use the App to unbind (by accessing the secondary
page from the control page). After unbinding, proceed with the network distribution operation.
Q14: Is the feeder available for use abroad?
A14: Yes. The device works with a 2.4Ghz network. Additionally, the adapter is compatible with foreign voltages ranging from
100-240V.
Q15: How long can the machine operate in standby mode on battery power?
A15: The device can stand by for 7-8 days. However, it won't interact with the APP when powered by battery.
Technical Parameters
Product name: Smart Pet Feeder Taurus Series
Product size(mm): 315*180*330
Machine capacity: 2.5L
Max communication distance: 30m
Pet food: do not support aliens, holes and pet food with a diameter greater than 10mm
Model: AEFD-001
Suggested pet types: Cats, small dogs
Power supply: 5V 1A
Communication method: Wi-Fi connection (2.4GHz)
option, and input the phone
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