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AstroPet Taurus Serie Benutzerhandbuch Seite 16

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Network distribution failure troubleshooting
Router troubleshooting
1.Ensure the router password you've entered is accurate. Be mindful of any spaces before or after the password and verify
the case sensitivity of the WiFi account or password.
2. Confirm that your connection is to a 2.4GHz WiFi band. As of now, the device doesn't support 5GHz band networks.
Avoid networks with names indicating a 5GHz connection, typically identified by the suffix "-5G".
3. Verify that your router's wireless settings are set to WPA2-PSK for encryption and AES for authentication, or have both set
to 'automatic'. Avoid using the '11n only' wireless mode.
4. If your router uses wireless MAC address filtering, consider removing the device from this filtering list. This ensures the
router doesn't prevent the device from accessing the internet. Alternatively, consider disabling the MAC address filtering
feature.
5. Confirm that the DHCP service is activated on your router. If it's turned off, IP address conflicts may occur.
Points 3, 4, and 5 pertain to specialized settings. If you're unfamiliar or unsure about making these adjustments, it's
recommended to consult with or contact the router manufacturer for guidance.
if you face any problem setting up the device or connecting the device to network, please reach out to customer support
for assistance.
Email: service@astropet.de
Indicator light color check table of device status
White blinking:
Bluetooth standby network
Orange:
Indicates a food shortage. The grain
level has dropped below the
detection height of the optical sensor
within the cabin.
Off: The device is either not receiving power or is in battery mode. To resolve, remove the battery,
connect only via the USB cable, and then re-plug the USB cable.
Attention & Precautions
• Please use it in an indoor environment, do not use it in direct sunlight such as a balcony.
• Do not drop items other than pet dry food into the storage bucket, otherwise there is a risk of causing equipment
abnormalities or causing pets to eat by mistake.
• To prevent pets from falling, it is recommended to place the feeder in a corner or against a wall.
• Please cover or store the power cord to prevent pets from biting the cord and causing dangerous situations such as
electric shock.
• Do not disassemble or modify the device by yourself.
• This product does not support pet food with special shapes, holes and a diameter greater than 10mm.
• It is only suitable for dry pet food. Do not add wet food.
• The shape and density of pet food grains will cause a certain deviation in the capacity of the grain bucket.
• The number of grams of grain per serving varies due to different grain densities.
• In the case of battery power supply, the standby time can be up to 8 days.
• Please install the battery in advance before traveling.
• Do not directly push the turntable into the equipment, it will cause damage to the components, please watch the tutorial
video.
• To disassemble the turntable, put it into the hole by hand and pull it up. After the turntable is taken out, the inside can be
wiped with a wet wipe, please do not wash with water.
White light is on:
Device connected
Red:
Indicates a blockage due to food. To
resolve, turn off the device and restart
it. Afterwards, remove the turntable and
clear any obstructing grain.
Flashing red
Enter the production test mode,
you need to cut off the power
and re-power it to restore

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