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TROUBLESHOOTING
In case the unit shows operating problems, check the following before calling the authorized service agent.
Problems
The unit is not
operating
Not reaching the
desired temperature
Excessive noise
Water on the floor
Possible Causes
Faulty electrical contact
Poor electrical power
Thermostat setting "0"
Unit is exposed to direct sunlight.
Thermostat is not properly adjusted.
Door(s) not properly closed
Products poorly distributed or excess
product load
Clogged condenser
Blocked grills
For models with electronic temperature
controller, indicates E0 or E1.
The unit is not properly levelled.
Something is in contact with the
appliance, e.g. boxes, mops, brushes, etc.
Drain hose is outside of the drain pan.
Possible Solutions
Verify electrical connections.
Check the power connection and
electrical outlet.
Adjust the thermostat setting to a
higher number.
Relocate the unit to a shaded area.
Adjust the thermostat setting to a
higher number.
Check the levelling of the unit and
door seal.
Redistribute the product load
according start instructions.
Clean the condenser.
Clean the grills of any debris collected.
Unplug the unit from the outlet. If the
error continues, contact an authorized
service technician.
Level the unit, making sure all the feet
are in firm contact with the floor.
Keep the objects away from the
appliance.
Lovate the hose in the drain pan.
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