5. frequently aSkeD queStionS
no connection
If the PureLink WHD030-V2 is not able to make a stable connection for 80 seconds during start-
up, the PureLink WHD030-V2 Receiver is probably outside the range of the PureLink WHD030-V2
Transmitter. Place them closer to each other (a minimum distance of 1 meters apart) and check
whether the connection can be made.
no signal available from chosen source
The PureLink WHD030-V2 does not recognize an input signal on the selected SOURCE.
• Check whether the correct HDMI source has been selected and whether this is ON.
• Check whether the HDMI cable between the PureLink WHD030-V2 Transmitter and HD device
is connected properly.
• Replace the HDMI cable to the HD device.
Video resolution is not supported
The video resolution that is set on your HD device is not recognized by the PureLink WHD030-V2
Transmitter.
• Connect the HD device directly to the HDTV or projector and check whether the set video
resolution corresponds to the resolutions that are supported (page 13).
laptop or Pc settings
• Consult your Laptop or PC instructions for the correct picture and audio settings.
• Check to ensure that the resolution set corresponds to the resolutions that are supported
(page 13)
Do you have other questions that have not been resolved by the above information?
Please contact us on www.purelink.de/en/service/support/
6. tecHnical Data
resolutions
Supported HDTV resolution (HDMI)
Supported PC resolution (max.)
Supported 3D formats
Supported audio formats (digital)
Wireless
Operational frequency
Operational range
System latency
-06-
480p, 576p, 720p, 1080i, 1080p
1600x1200 px
1080p @23.98/24 Hz, 720p @59.94/60/50 Hz
Up to 6 Mbps AC-3 and DTS
4.9 - 5.9 GHz
Up to 10 meters LOS (line of sight)
No latency (<1ms)