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11. Terms and conditions of warranty
1. Guarantee the smooth operation of the stove confirmed by stamp of producer, or a re-tailer and signed by the seller
shall be granted for a period of 24 months (KAWMET Standard) 60 months (KAWMET Premium) from the date of purchase.
2. In case of damage during the warranty period of defects in material or manufacturer provides free repair.
3. Any damage caused by improper storage, improper operation and maintenance of poor, inconsistent with the
conditions specified in the instruction manual and use, and as s result of other causes not the fault of the manufacturer
will void the warranty.
4. Warranty does not include the glass, seals and parts where damage is caused by careless and improper conduct user
instructions, in particular:
◊ using of fuels other than wood,
◊ loading of fuel to the maximum,
◊ a very intense firing up, when the furnace is not hot,
◊ the flooding of the furnace,
◊ a modification in the furnace or in the istallation,
◊ mechanical damage,
◊ do not comply with the installation instructions.
◊ corrosion – insert shall be secured from the moisture
◊ improper chimney draft
◊ defects or damage in transit
5. Chipping the sealant during transport or installation should be completed by the installer before starting. Seals are
regarded as consumable items.
6. Warranty does not cover the furnace elements which are in direct in contact with the combusted fuel such as grill,
deflector shields wood, heat plate, patina, decorative slats.
7. The buyer retains right to claim warranty if the stove has been installed by a qualified specialist, and in accordance to
the installation manual, and if the stove has passed commissioning.
8. The manufacturer shall authorise the exchange of the stove on a decision by qualified experts that you can not make
the repairs.
9. The foundry is bound to execute warranty repairs within 30 days from the date a claim has been sent by the buyer, and
after all required documents have been submitted. The nature of the product requires repairs to be carried out exclusively
on site of installation.
10. The warranty is extended by the period from the date of repair of the stove to the date of notification of the buyer
with the repair. This time is confirmed by the warranty.
11. Repair of the stove during the warranty period by persons not authorized by the manufacturer of the buyer invalidates
the warranty.
12. The purchaser can make a claim under the guarantee only after the establishment does not comply with its obligations
under the guarantee.
13. This warranty is the only basis for a buyer to a free warranty repairs.
14. Warranty is null and void without the date, stamp signatures, as well as amendments and deletions made by
unauthorized persons.
15. If the card is lost duplicates will be issued.
16. The device must be installed at the address appears in the warranty card.
17. Only manufacturer produced spare parts may be used
18. The warranty does not exclude or suspend any hidden fault warranties.
The use of the stove, the connection to the heating system and chimney and conditions of use must be in
accordance with these instructions. It is forbidden to rework the stove and make changes to the design.
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