Terms Of Warranty - KRAFTWELE SDG 22000S-A 2R Bedienungsanleitung

Translation of the original manual.
This warranty is only in addition to the buyer's statutory rights and does not affect them in any way.
1.
The seller guarantees the smooth operation of the equipment for 24 months from the date of purchase. Defects revealed during this period resulting from technical defects or
also due to the seller's failure to comply, will be removed free of charge within 14 days of delivery of the goods to the place of purchase. The repair period may be extended for reasons beyond the
guarantor's control, e.g. (time of importing parts from abroad), about which the buyer should be informed.
2. During the first 12 months, we provide a door to door guarantee. The device under complaint is collected and sent at the expense of KRAFTWELE POLSKA.
The seller reserves the right to request reimbursement of shipping costs in the event of an unjustified complaint.
3. To make a warranty repair, the customer must:
a) deliver the device to the place of purchase.
b) deliver the product by post or transport companies to the place of purchase at the customer's expense. In this case, the deadline for repair, if not
agreed otherwise, will be extended by the time necessary to deliver and collect the equipment. The advertiser should deliver the product to the place of purchase in
original factory packaging, additionally protected against damage. Damage due to insufficient protection
shipments of equipment are not subject to warranty repair. The complainant cannot demand a gratification if the parcel is not properly marked or secured.
c)
the customer bears the costs of delivering the equipment to an authorized service point.
4. The warranty repair does not cover activities that the user is obliged to perform on their own according to the user manual.
5. Any cleaning of the equipment is carried out at the user's expense and is not considered a warranty service.
6. THE WARRANTY DOES NOT COVER:
•
mechanical damage to the equipment caused by the user or the agent delivering the equipment to the place of purchase.
•
damage and defects resulting from: - improper
or inconsistent with the instructions - ignorance or
damage caused by the fault of the user
- random events.
- using inappropriate consumables
- arbitrary repairs made by the user or other unauthorized persons.
- modifications or structural changes
•
spark plugs, filters, operating fluids, gaskets.
•
the owner undertakes to collect the device within a period not longer than 10 days after informing him in writing or verbally of the end
repairs.
7.
For this warranty to be valid, the following conditions must be met:
•
the warranty must be signed by the buyer
•
the warranty card must be completely and correctly completed
•
the buyer must have proof of purchase of the product covered by the warranty. This
8.
product is intended for private / home use, it is not equipment for industrial or service purpose.
9. To the recipient's
complaint.
10. The warranty covers the territory of the Republic of Poland.
11. If the goods are inconsistent with the contract, the Buyer may demand that they be brought into conformity with the contract through free repair, and in the event that
repair is not possible or unprofitable, has the right to demand replacement of the goods with the one in accordance with the contract. The buyer has the right to replace the device
or cash back, only if a manufacturing defect is found that cannot be removed. The buyer may not withdraw from the contract in the event of non-conformity
goods with the contract is irrelevant.
12. The Buyer loses the above-mentioned rights if he does not notify the Guarantor of this within two months of finding the non-compliance of the goods with the contract.
13. Implementation of warranty rights and obligations, including reporting and accepting devices for repair, is carried out at the Guarantor's/Seller's repair point indicated by him in the
warranty card issued to the Buyer. The buyer should deliver the product using a transport company or personally at his own expense. The buyer should deliver the product, if
possible, in the original packaging, additionally protected against damage. Damage caused by insufficient shipping protection is not covered by the warranty. The complainant
cannot demand gratification if the parcel is not properly marked or secured.
14. A consumer who has concluded a distance contract may withdraw from it without giving reasons by submitting a relevant written statement within
ten days from the date of receipt of the goods. To meet this deadline, it is enough to send a statement before its expiry.
15. In the event of withdrawal from the contract, the contract is considered void and the consumer is released from any obligations. What the parties have witnessed holds true
returned unchanged, unless the change was necessary within the limits of ordinary management. The return should be made immediately, no later than
within fourteen days.
16. These conditions do not exclude, limit or suspend the Buyer's rights under the Act of February 27, 2002. about specific
the rules of consumer sales and the amendment to the Civil Code, Journal of Laws 141 items 1176.
equipment damaged during shipping

TERMS OF WARRANTY:

courier is necessary original damage report issued